Portugal ∙ Madeira ∙ Funchal

Pestana Carlton Madeira Premium Ocean Resort *****

FNC027
Fitness
Wellness
WLAN
Pool
Family
Air conditioning
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Map

Location

The imposingly situated comfort hotel boasts a magnificent panoramic view of the mountains and the sea and has been one of Funchal's best-known addresses for years. In addition to its charming location, guests also appreciate the attractive hotel facilities and its proximity to the center of Funchal, which is about a 10-minute walk away.
View of a pool next to the sea with lounge chairs and a stone terrace by the water.
Modern hotel building with large pool and palm trees in the foreground
Terrace with wooden floor and seating area overlooking the sea and coastline under clear sky
Hotel terrace with tables overlooking pool, palm trees, and sea at sunset.

Facilities

Luxurious hotel with large pool and palm trees under clear sky.
Large hotel pool with lounge chairs and palm trees at sunset by the sea.
Balcony with seating area and glass railing overlooking the sea and coast under a blue sky.
View of a pool next to the sea with lounge chairs and a stone terrace by the water.
Indoor pool with large rounded arches and sea view in a bright, modern room.
Bright hotel lobby with elegant reception desk and modern seating area.
Bright hotel lobby with central table and floral arrangement, reception, and seating areas.
Terrace with tables and chairs at sunset overlooking the sea.
Terrace with tables and chairs by pool overlooking the sea under clear sky
Large dining room with many tables and chairs in a hotel.
View of a hotel pool with palm trees and the sea in the background on a sunny day.
Modern hotel reception with large chandelier, lounge areas, and elegant interior.
Cozy restaurant with wooden furniture and warm lighting.
Elegant restaurant with red chairs, wooden tables, and floral centerpiece on a round table.
The hotel has a total of 332 rooms and offers a reception, Wi-Fi (included in public areas and rooms), lobby, elevators, internet corner, lounges, restaurants, bar, boutique, hairdresser, and a health spa. The extensive outdoor area on 2 levels offers seawater pools with free sun loungers, umbrellas, and towels, as well as a pool bar. Access to the sea is via elevator and stairs to the bathing platforms.

Accommodation

Double room

The very comfortably furnished double rooms (D) with a size of approx. 30 m² have a bath/shower, toilet, hairdryer, telephone, cable TV, Wi-Fi (included), minibar (2 bottles of water and 2 juices free of charge), electric kettle, safe, air conditioning, and a balcony.
Double rooms with pool view (PD) or double rooms with sea view (DM) can be booked for an additional charge.
Also bookable as a single room (DE/PDE/DEM).
(Available under FNCA13 additionally as type I at a special price and limited quota (DI/DPI/DMI/DEI/EMI))

Bright hotel room with balcony, sofa, and view of water and buildings in the background.
Hotel room with balcony and city view, wooden door frame separates bedroom and bathroom.
Modern hotel bathroom with large mirror, sink, bathtub, and white towels.
Bright hotel room with double bed, desk, armchairs, and balcony with sea view.

Double room Superior Sea View

The Superior Sea View double rooms (DMU) have the same amenities and size as the double rooms with sea view, but are located on the 7th to 18th floors.
Also bookable as a Superior Sea View double room for single use (DME).
(Available under FNCA13 as type I)

Junior Suite Pool View

The Junior Suites Pool View (J2P) have the same amenities as the double rooms, but are larger (approx. 62 m²), located on the 1st to 4th floors, and offer a furnished balcony.

Hotel room with sofa, bed, wooden floor, and balcony access overlooking pool
Luxurious bathroom with a freestanding bathtub overlooking a lounge and terrace.
Bright hotel room with double bed, seating area, and balcony overlooking sea or garden.
Luxurious bathroom with a freestanding bathtub overlooking a lounge and terrace.

Junior Suite Superior Sea View

The Junior Suites Superior Sea View (2JM) have the same amenities as the double rooms, but are larger (approx. 62 m²) and are located on the 7th to 14th floors.
(Available under FNCA13 only without sea view (JU2/JSS/JS4/KJR/JUR).)

Suite Sea View

The suites are larger than the junior suites (approx. 70 m²) and have a separate bedroom distinct from the living area, with sea view.
(Available under FNCA13 also without sea view (S2/SI).)

Modern hotel room with seating area, desk, and sea view through large windows.
Spacious hotel room with large windows, double bed, armchairs, and carpeted floor.
Modern living area with wooden floor, mirror, round table, and terrace view.

Family room

The family rooms have the same amenities as the double rooms, but are slightly more spacious, with a preferred location and mountain views.

Meals

BB/HB

Varied breakfast buffet. For guests on half board, dinner is served as a buffet or table d'hôte (depending on occupancy). Dinner can also be enjoyed in the à la carte restaurant with a discounted surcharge if half board is booked. (This does not apply to offers marked as SPO!)

Couple enjoying breakfast on hotel terrace with sea and palm trees view at sunrise.

Sports included

Mini golf and table tennis.

Sports for a fee

Water sports and a modernly equipped diving school under German management. Green fee discounts.

Children's program

Children's pool and playground.
Children's playground with climbing frame and slide in a forested hotel area

Wellness

Indoor pool with large rounded arches and sea view in a bright, modern room.
Indoor pool with blue walls and striped lounge chairs in the relaxation area.
Treatment room with purple walls, massage table, and small desk with equipment.
Modern hotel room with open balcony and nature picture on the wall
Fitness center, 2 indoor pools, sauna, steam bath, and 2 whirlpools. Massages and beauty treatments available for a fee.

Entertainment

Varied animation program.

Hotel Service

Parking (subject to availability and for a fee).
Wi-Fi (included in public areas and rooms).

Credit Card

Visa, Mastercard, Diners Club, and American Express.

Hotel features

  • Internet
  • Children's playground
  • Sauna
  • Massages
  • Wi-Fi
  • Animation
  • Fitness
  • Air conditioning
  • Hotel safe
  • Indoor pool
  • Children's pool
  • Spa
  • Romance & Honeymooners
  • Diving
  • Bike rental
  • Club
  • Shopping facilities
  • Family-friendly
  • Extended hygiene concept

Sustainability

Travel for the Future provides assistance in making conscious decisions. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and actively invest in a more sustainable future. These standards encompass social responsibility, environmental awareness, as well as cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).Further information on sustainability at Schauinsland-Reisen at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunftThis hotel has the following certification:
  • Green Key

Note

Please note that with an occupancy of 2 adults and a maximum of 2 children + baby, a separate baby cot cannot be provided in the parents' room due to space limitations. The baby must sleep in the parents' bed. Only with 2 adults plus 1 child + baby is a separate baby cot possible.
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Various excursion/hiking packages can be booked as optional additional services in the reservation system:
Hiking Combo Madeira (choose 2 out of currently 8 hikes). Description at www.hotel-beschreibung.de/hotel/FNC501
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Hiking Week (for those who want to hike a bit more). Description at www.hotel-beschreibung.de/hotel/FNC999
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Dogs up to 15 kg are allowed on request (for a fee).
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Rooms suitable for disabled guests available on request!
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Check-in from 3 PM
Check-out until 12 PM
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Please note: a tourist tax of EUR 2 per person/night is levied in Madeira (maximum 7 nights; children up to 12 years free). Payment is made locally at the hotel. Changes are possible.
Hotel contact details:
PESTANA CARLTON
LARGO ANTONIO NOBRE
9004-531 FUNCHAL
PORTUGAL/MADEIRA
TELEPHONE: 00351-291-239500
EMAIL: trade@pestana.com

Seasonal information

Also bookable under FNCA13.
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On Christmas and New Year's Eve, the following dress code applies: "festive evening wear" (dark suit with tie and evening dress).
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Every year, the famous FLOWER FESTIVAL takes place in Madeira - the "Festa da Flor". Admire the elaborately decorated floats and let yourself be swept away by the zest for life.
Experience this floral event in 2026 twice. On May 3rd and May 17th, 2026, experience it up close from one of the grandstands at Funchal harbor and book a grandstand ticket (limited availability) for just €47 per person in addition to your chosen room, using the EDV code FNC500.
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Grandstand tickets for CARNIVAL:
Experience the big parade on February 6th, 2027, up close.
Book your desired room and enter the EDV code FNC520 for the bookable grandstand tickets.
Price: €35 per ticket (limited availability)
Evening event - start approx. 8 PM

Country category

5 Sterne
Last updated: 12.03.2026 11:53