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Outdoor hotel pool with water slide and sun loungers, surrounded by palm trees and a multi-story building.
Cozy poolside seating with two wicker chairs and a white umbrella beside a stone wall.
Aerial view of a kidney-shaped pool surrounded by white lounge chairs and umbrellas.
Poolside with lounge chairs and umbrellas in a sunny tropical resort setting.
Outdoor hotel pool with water slide, sun loungers, palm trees, and multi-story building.
Outdoor restaurant seating by a pool with umbrellas, tables, chairs, and snacks served.
Curved hotel with a large pool, waterslide, palm trees, and sun loungers under a clear sky.
Night view of a hotel pool with colorful lights on the building and palm trees nearby.
Cozy living room with patterned chair, wooden table, open book, lemon, and a person walking.
Bright hotel lounge with teal and beige seating, wooden tables, and large windows.
Elegant restaurant with tables set for dining and waiters attending to guests.
A man and woman relaxing by a pool, the woman on a sunbed with a hat and the man by the pool edge.
Modern dining area with white chairs and patterned covers facing a long buffet table with food.
Spacious hotel restaurant with neatly set tables and red cushioned chairs.
Bright hotel room with double bed, colorful bedding, balcony with view, and wooden floor
Clean modern bathroom with a round mirror, white sink, and glass shower enclosure.
Cozy hotel bed with soft pillows, white robes, and a bright orange flower on the bed.
Small balcony with two chairs, a table, and a colorful towel, overlooking rooftops and sea.
Buffet setup with various appetizers and small desserts on white counter in bright room.
Bowls of fresh salad with vegetables and garnishes on a wooden stand.
Man exercising on bench in a gym with blue floor and mirrored wall.
People working out on exercise machines in a well-lit gym with blue flooring and mirrors.
Two women relaxing by a pool with blue loungers and tropical greenery
Spanien (Kanaren) ∙ Gran Canaria ∙ Playa del Ingles

MUR Hotel Neptuno ****+

LPA030
Map

Location

Centrally located, directly at the "Yumbo" shopping center with numerous shopping/entertainment facilities, bars, restaurants, live music, and shows.
It is approximately 900 m to the kilometer-long sandy beach of Playa del Inglés.
The airport is about 30 km away.
Curved hotel with a large pool, waterslide, palm trees, and sun loungers under a clear sky.
Night view of a hotel pool with colorful lights on the building and palm trees nearby.

Facilities

Cozy living room with patterned chair, wooden table, open book, lemon, and a person walking.
Bright hotel lounge with teal and beige seating, wooden tables, and large windows.
Elegant restaurant with tables set for dining and waiters attending to guests.
A man and woman relaxing by a pool, the woman on a sunbed with a hat and the man by the pool edge.
Outdoor restaurant seating by a pool with umbrellas, tables, chairs, and snacks served.
Modern dining area with white chairs and patterned covers facing a long buffet table with food.
Spacious hotel restaurant with neatly set tables and red cushioned chairs.
The adults-only hotel (16+) with 166 rooms spread across 5 floors, features a spacious lobby with reception and seating areas, free Wi-Fi throughout the hotel, elevator, fully equipped co-working business room, game and reading room, lobby bar, and a buffet restaurant.
The outdoor area includes a swimming pool (heated in winter) with a sun terrace, loungers, and parasols, as well as a pool/snackbar with a pleasant terrace.

Accommodation

Double Room

The rooms are modern and comfortably furnished, approximately 24 m² in size, and feature individually adjustable air conditioning, free satellite TV, telephone, minibar (for a fee), safe (free), tea and coffee making facilities, a bathroom with bathtub or shower/WC and hairdryer, and a furnished balcony (D).
Also available as a double room Type I (DI) with the same amenities, as a limited contingent and at a special price.
Also bookable for single use (DE).

Bright hotel room with double bed, colorful bedding, balcony with view, and wooden floor
Clean modern bathroom with a round mirror, white sink, and glass shower enclosure.
Cozy hotel bed with soft pillows, white robes, and a bright orange flower on the bed.
Small balcony with two chairs, a table, and a colorful towel, overlooking rooftops and sea.
Bright hotel room with double bed, colorful bedding, balcony with view, and wooden floor
Clean modern bathroom with a round mirror, white sink, and glass shower enclosure.
Cozy hotel bed with soft pillows, white robes, and a bright orange flower on the bed.
Small balcony with two chairs, a table, and a colorful towel, overlooking rooftops and sea.

Double Room with Pool View

Equipped the same as the double rooms, but with a pool view (PD).
Also bookable for single use (PDE).

Preferred Double Room

Equipped the same as the double rooms, but located on the upper floors, with a larger balcony, bathrobe, and slippers (PCD).
Also bookable for single use (PCE).

Bright hotel room with double bed, colorful bedding, balcony with view, and wooden floor
Clean modern bathroom with a round mirror, white sink, and glass shower enclosure.
Cozy hotel bed with soft pillows, white robes, and a bright orange flower on the bed.
Small balcony with two chairs, a table, and a colorful towel, overlooking rooftops and sea.

Meals

Breakfast or Half Board

Breakfast and dinner served buffet-style.
Regular theme nights and show cooking.

Buffet setup with various appetizers and small desserts on white counter in bright room.

All Inclusive

Bowls of fresh salad with vegetables and garnishes on a wooden stand.

All Inclusive

Breakfast and dinner served buffet-style.
Regular theme nights and show cooking.
À la carte lunch with a salad buffet at the pool/snackbar.
Local alcoholic and non-alcoholic drinks from 10 am to midnight, as well as a selection of national and international branded drinks available according to the AI menu.

Note

Gluten-free products available (upon request/subject to local availability). Please indicate this when booking.
***
Gentlemen are requested to wear long trousers for dinner.

Sports included

Fitness room.

Sports for a fee

Water sports available at the beach for a fee (external providers).

Wellness

Small wellness area with Finnish sauna, steam bath, and experience showers included.
Massages and treatments available for a fee and by prior reservation on-site.
Price list available only on-site at the reception.

Hotel Service

Pool towels included.
For online check-in at the hotel, please contact the hotel directly (not possible through schauinsland-reisen).

Hotel features

  • Wi-Fi
  • Adults Only
  • Shopping facilities
  • central location
  • Sandy beach
  • Air conditioning
  • Fitness
  • Massages
  • Enhanced hygiene concept

Sustainability

Traveling with a future provides assistance in making conscious decisions. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and actively invest in a more sustainable future. These standards encompass social responsibility, environmental awareness, as well as cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

Further information on sustainability at schauinsland-reisen at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel holds the following certification:
  • Biosphere Responsible Tourism

Notice

Adults-only hotel bookable from 16 years old.
***
Pets not allowed.
***
For online check-in at the hotel, please contact the hotel directly (not possible through schauinsland-reisen).
***
Due to many stairs, the property is not accessible for disabled guests. Accessible rooms are not available.
***
Avenida 8 de Marzo, 29
35100 Playa del Inglé
Gran Canaria/Spain
Tel.: 0034 928 77 74 92
Email: recepcion.neptuno@grupomur.com
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General Information:
Underbookings can be requested. However, the full room rate is usually charged. If a hotel does not offer single occupancy, a double room can also be requested at the full room rate (if available).
***
Off-contract meal types cannot be requested.
***
In the catalog "Canary Islands · Madeira" Winter 2024/25 on page 32.
In the catalog "Canary Islands · Madeira" Summer 2025 on page 32.

Country category

4 Sterne