Spanien (Kanaren) ∙ Teneriffa ∙ Guia de Isora

Gran Meliá Palacio de Isora *****
Tour operator category

TFS083
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Map

Highlights

  • Largest saltwater pool in Europe covering 5,000 m² with integrated hydrotherapy facilities.
  • Direct location on the sandy beach with natural seawater pools in southwest Tenerife.
  • Diverse culinary selection featuring one buffet restaurant and 7 à-la-carte specialty restaurants.
  • Newly built 199 m² splash park with water jets and interactive play areas.
  • Luxurious villas with 600 m² of space, private pool, and secluded garden area.

Location

The luxury resort is located in the southwest of Tenerife, directly on the Atlantic Ocean with wonderful views of the island of La Gomera. The small fishing village of Alcala is 200 m away, Los Gigantes approx. 5 km and Costa Adeje about 20 km. The hotel has been a Gold Earth Check Hotel since the beginning of 2019.
The hotel is located directly on a sandy beach with natural seawater pools.
Coastal resort with large pool, surrounded by greenery, sea and clear sunny sky.
Luxurious resort with pools along the coast, surrounded by rocky shores and green landscape.
Aerial view of a coastal resort with pools, palm trees, and walking paths by the ocean.
Coastal resort with a long lagoon-style pool and beige buildings along the rocky shoreline.
Clear blue sea bay with shallow pier between rocky coasts under clear sky.

Facilities

Luxurious hotel with pool, blue loungers, and palm trees in courtyard
Large pool with pavilions and palm trees against clear sky by the sea.
Illuminated hotel with large pool and palm trees under a blue evening sky.
Bright restaurant with white chairs, tables, and modern decor featuring a mountain mural.
Modern dining room with long tables, comfortable chairs, and a central water feature beneath a large skylight.
Sculpture beside pool with palm trees and hotel building in background under clear sky.
Empty restaurant terrace overlooking the sea with sailboats at sunset.
Balcony with seating area overlooking the sea and palm trees under a blue sky.
Open hotel lounge with arched windows, wood accents, green plants, tables, and chairs.
Bright hotel dining area with large windows, white tables, and ocean view.
Hotel terrace with set tables and palm trees in the background at sunset.
Elegant hotel lobby with modern seating areas and stylish lighting.
Cozy seating area with two chairs, table, and sea view through large window.
A set dining table on a terrace overlooking palm trees and a sunset by the sea.
Hotel building with dome, columns, and cars parked at entrance under clear sky.
Modern hotel restaurant with elegant tables, chairs, warm lighting, and decorative wall and flowers.
The imposing hotel resort in the southwest of Tenerife impresses with its grandiose architecture, which combines the buildings and garden area into a harmonious unit.
The 3 building sections of the resort have 469 rooms and open towards the sea. The heart of the complex is a 3,000m² square with high-quality chill-out furniture, framed by columns and monumental arches.
In the tropical garden area, you will find the main pool (seawater), designed in the shape of a lake.
It features a whirlpool, water loungers, and 2 integrated hydrotherapy facilities, and with a surface area of 5,000 m² and a length of 260m, it is the largest seawater pool in Europe. Loungers and pool towels are available free of charge.
There are 4 additional freshwater pools (including one for adults, a family pool, a children's pool, a baby pool, and a splash pool).
The hotel offers 5 bars, the buffet restaurant "Pangea Food Market" (extensive international buffet and live cooking stations) and 7 à la carte specialty restaurants (open seasonally).
The à la carte restaurants "Oasis Pool Grill" (Mediterranean specialties with a focus on rice dishes, located directly by Europe's largest pool), "L'Olio" (Italian cuisine with homemade pasta and pizza), "Agave" (Mexican specialties), "Nami" (Asian fusion cuisine with teppanyaki show cooking), "Duo Steakhouse" (selected meat specialties, complemented by a fine wine list).
"Le Bistrot Provençal" (French gourmet cuisine) and "La Terrasse" (Atlantic cuisine), exclusively for adults with Red Level service.
Internet corner free of charge. Beach bar for a fee.

Accommodation

Deluxe Double Room

Spacious (approx. 48m²), tastefully and elegantly furnished with mahogany furniture and stone floors.
They feature air conditioning, telephone, satellite TV with flat screen, iPod docking station, minibar (for a fee), safe (free of charge), internet access, bathroom with toiletries, separate shower, and separate toilet. These rooms have a resort view.
Furnished balcony or terrace. (DD2)
Available with side sea view (DM2) with rain shower or for single occupancy (DD1/DM1) as well.

A bright hotel room with a bed and cozy seating area overlooking a terrace.
Modern hotel room with double bed, sofa, and wooden wall decor in warm tones.
Cozy seating area with two chairs and table by large window with mountain view.
Modern bathroom with bathtub, mirror, and double sinks in wooden cabinetry.
Modern living room with sofa, coffee table, TV, and large windows with outdoor view.
Modern hotel room with two white pillows, nightstands, and lamps against a textured wall
Modern hotel hallway with view into bedroom and glass table with fruit and water.
Bright hotel room with large window, beige curtains, bed, and chair.

Suite

Same amenities as the double rooms, but larger (approx. 68m²), with an additional separate living area with sofa bed, dining table, sofa, 2 flat-screen TVs, mini fridge (refill for a fee), microwave, coffee and tea making facilities (included), whirlpool bath.
The rooms have a balcony or terrace with garden view or resort view (MS).
Also available for an extra charge with Red Level service for the following room category:
Red Level Suite Resort View (SA).
Red Level Suite Side Sea View (2SS).

RedLevel Service

Description under TFS583.
When booking the following room categories, Red Level service is included:
However, these rooms are located in the main building and not in the Red Level area.
Red Level Master Suite Resort View, Red Level Master Suite Side Sea View, Red Level Suite Resort View, Red Level Suite Side Sea View:
- Exclusive access to the Red Level area (16+ years).
- Exclusive RedLevel Lounge & Children's area Mar de Nubes. (Located in the main building -> TFS083)

Colorful, well-equipped children's play area in a hotel with toys and seating.
Modern furnished hotel room with two beds, TV, and balcony access.
Board game with eco-friendly pieces on colorful striped bedding in a bright room.
Hotel bathroom with black countertop, white sink, and toiletries on wooden tray
Cozy hotel room with bed, sofa, and large windows overlooking a building.

Deluxe Family Double Room

Equipped like the Deluxe Double Rooms, but with a rain shower and an extra bed for the 3rd and 4th person (XR2).

Master Suite 2 Bedrooms

Equipped like the suites, but approx. 116m² in size. In addition to a living room, the rooms have 2 separate bedrooms, each with access to a bathroom with a whirlpool tub and rain shower. This is a suite and a deluxe double room with a connecting door.
Also with 2 balconies or terraces (MZ4).
Also available for an extra charge with Red Level service for the following room category:
Red Level Master Suite 2 Bedrooms Resort View (M2F).
Red Level Master Suite 2 Bedrooms Side Sea View (MSS).

Modern hotel room with light color scheme and elegant decor, open door view into living area
Swimming pool with sun loungers and palm trees on green lawn under blue sky.
Modern living room with large windows and cozy seating furniture.
Bright hotel room with double bed, TV, and desk in front of large windows with curtains.

Private Pool Villa Red Level (bookable on request)

The private villas are 600m² and have a private pool, a garden area with Balinese beds and a pavilion.
They also feature a 120m² loft-style room, a dressing room, and a bathroom with a whirlpool tub (VFA).

Meals

Breakfast/Half Board

Breakfast: Buffet breakfast.
For Half Board/All Inclusive guests, dine around is possible in 5 restaurants at no extra charge. Available: Pangea Buffet (with outdoor terrace "Dama de Noche") and 4 à la carte restaurants (reservations required / "Oasis Pool Restaurant" (Mediterranean cuisine) / "L'Olio" (Italian cuisine) / "Agave" (Mexican cuisine) / "Nami" (Asian cuisine). Chef's specials excluded.
Also with a special discount at the restaurants "Duo", "Le Bistrot" (adults only) and "La Terrasse" (adults only).
The à la carte specialty restaurants are open seasonally.

Modern buffet with diverse dishes, open kitchen area, and decorative lighting.

All Inclusive

All Inclusive

Breakfast buffet at "Restaurant Pangea" from 7:00 AM to 10:30 AM.
Lunch (12:30 PM - 4:00 PM) and dinner (6:30 PM - 10:30 PM) as dine around in 5 different restaurants.
Available: "Pangea" Buffet (with outdoor terrace "Dama de Noche" / reservations required) and 4 à la carte restaurants (reservations required): "L'Olio" (modern Italian cuisine), "Oasis Pool" Restaurant (Mediterranean cuisine), "Agave" (Mexican cuisine) and "Nami" (Asian cuisine). Chef's specials excluded for each.
The à la carte specialty restaurants are open seasonally.
From 11:00 AM to 1:00 PM, a selection of pastries.
From 4:00 PM to 6:00 PM, snacks such as salads, hamburgers, hot dogs, and pizza, as well as a selection of desserts.
From 10:30 AM to 7:30 PM, ice cream at "Palapa" bar.
Hot beverages, local alcoholic and non-alcoholic drinks for adults, and soft drinks and ice cream scoops for children.
(Changes to the stated times are subject to change.)
For stays up to and including October 31, 2026, included: With AI booking, one entry to the "Spa By Clarins" per person/stay is included.

Modern hotel restaurant with elegant tables, chairs, warm lighting, and decorative wall and flowers.

Information

Gluten-free products available (on request/subject to availability on site). Please indicate this in your booking.

Sports included

A fenced sports court with sandy ground, surrounded by palm trees and buildings under a cloudy sky.
The fitness center is equipped with state-of-the-art equipment and offers a variety of sports classes (e.g., spinning, yoga, Pilates, and water aerobics).

Sports for a fee

2 tennis courts, professional tennis lessons, and 3 paddle courts.

Children's program

Newly built Splash Park (199 m²). A colorful water play area with water jets, a slide, and interactive fountains for the whole family.
Special workshops, e.g., painting, scavenger hunt, crafts, cooking.
Baby Club (8 months to 4 years): Supervised by qualified professionals from 10 AM to 1 PM, where children can enjoy playful activities in a safe and fun environment. In the afternoon, the following is offered: "Stay and Play," where families can use our facilities together and create unforgettable moments in a relaxed and family-friendly atmosphere.
Mini Club (5 to 12 years): For older children, a program of leisure and entertainment activities is offered, tailored to their age and interests, so they can fully enjoy their stay.
Ages 13 and up: Offers cultural, wellness, and sports activities.
These services not only provide fun and safety for children but also allow parents to enjoy moments of relaxation and peace, knowing their little ones are in the best hands.
Children's water playground with pirate ship and slides in front of a hotel with palm trees.
Kids splash pool with water features, slides, and palm trees in a tropical hotel setting
Covered seating area with tables and chairs next to a hotel pool.
Children painting at a table with a caregiver in a colorful room.
Covered lounge with colorful tables and chairs by a hotel pool.
Hotel pool with umbrellas, lounge chairs, children's play equipment, and palm trees in front of multi-story building.
A hotel pool with water fountains, surrounded by palm trees and hotel buildings on a sunny day.
Aerial view of a resort with pools, palm trees, and a sea backdrop.
Colorful indoor kids' playroom with puppet theater, small tables, and chairs.

Wellness

Modern hotel lobby with white chairs, display shelves, and promotional posters on burgundy wall.
Indoor pool area with lounge chairs and warm lighting, creating a relaxing atmosphere.
Elegant spa room with two massage tables and ambient lighting.
Hotel lobby with brick arches and decorative statues by the entrance.
Outdoor spa area with two massage tables and ocean view, decorated with flowers and wooden elements.
Modern spa lounge with reclining chairs and plant decor on dark tiled walls.
For a fee: "Spa by Clarins" on 2,000m² with indoor pool, Dead Sea pool, whirlpools, sauna, various showers, steam bath, and relaxation area.
Numerous cosmetic treatments and massages are offered (all by prior appointment and for a fee).
The spa also includes a hairdresser.

Entertainment

Daytime activities.
Daily evening entertainment with shows and live music.
Handicraft workshops and tastings free of charge.

Hotel service

Wi-Fi free throughout the hotel.
***
For a fee:
Laundry service
Medical staff
Business center
Conference rooms
Parking (for a fee/subject to availability on site/no advance reservation).
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Sustainability

Reisen mit Zukunft provides assistance in making conscious decisions. Our label identifies hotels that are certified according to internationally recognized standards for sustainable business practices and are actively investing in a more sustainable future. These standards encompass social responsibility, environmental awareness, as well as cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).Further information on sustainability at schauinsland-reisen at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunftThis hotel has the following certification:
  • Ecostars

Hotelhinweis

As a special service, our tour guide offers personal consultation hours by appointment.
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Dogs on request and for a fee (approx. €80 per day/payable on site). Included for use during your stay:
- Dog bed + toys
- Food and water bowls
- Dog treats and food for the entire stay
- Poop bags
- 1 photo as a holiday souvenir
***
5 rooms accessible for disabled guests can be booked on request (Deluxe Double Room/DD2).
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Check-in: from 3 PM
Check-out: until 12 PM
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Honeymooners will receive (minimum stay 5 days and "Honeymooner" noted as a customer request in the booking/upon presentation of the marriage certificate, which must be no older than 2 months): 1 bottle of sparkling wine and fruit upon arrival, as well as a room upgrade (subject to availability on site) and a romantic dinner for 2 people (drinks not included).
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Attention: In all double rooms, the maximum occupancy is 2 adults and 1 child, 2 adults plus baby cot, or 3 adults.
Deluxe Family: 2 adults and 2 children.
Suites: 2 adults and 2 children / 2 adults and 2 children plus baby cot / 3 adults and 1 child, or 4 adults.
Master Suites: 6 adults or 4 adults plus 2 children.
Due to space limitations, it is not possible to accommodate a sofa bed and a baby cot.

Zusatzhinweis

Address:
Avda. Los Océanos S/N
38686 Alcalá-GUIA DE ISORA
Tenerife-Spain
Tel.: 0034-922-869000
Email: gran.melia.palacio.isora@melia.com
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General Information:
Under-occupancy can be requested. However, the full room price is usually charged. If a hotel does not offer single occupancy, the double room can also be requested from us at the full price (if available).
***
Non-contractual meal types cannot be requested.
In the catalog "Kanaren · Madeira" Winter 2025/26 on page 171.
In the catalog "Kanaren · Madeira" Summer 2026 on page 172.

Tour operator category

5 Suns *****

Country category

5 Sterne
Last updated: 11.05.2026 11:50