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Modern hotel pool with wooden deck, lounge chairs, and palm trees under clear sky.
Modern hotel pool with palm trees and sun loungers under a blue sky.
Large white hotel building with arched windows and well-maintained lawn in front.
Terrace with tables and chairs under umbrellas at a hotel in a green setting.
Green park with circular lawn, palm trees, and mountains in the background under clear sky.
Elegant table setup with wine and snacks by a hotel pool in bright sunlight.
Hotel courtyard with garden, surrounded by a building with arches and windows.
Modern hotel pool with lounge chairs and palm trees under clear sky.
Elegant restaurant with large windows overlooking palm trees in a hotel.
Elegant hotel lobby with marble floor, chandeliers, and dark antique furniture.
Elegant hotel hallway with polished marble floor, chandelier, and large wall murals.
Outdoor sports court with green surface and mountain backdrop under clear sky.
Modern gym with treadmills by large window overlooking outdoors, towels and fruit ready.
Modern indoor pool with clean lines and lounge chairs on both sides in a hotel.
Row of loungers with white towels in a modern spa overlooking a lawn.
Woman in robe relaxes on a lounge chair in a modern spa with window view.
Modern hotel room with wooden floor, desk, and large window.
Modern hotel room with double bed, desk, and balcony overlooking the city.
Bright hotel room with double bed, large window, and a black and white picture above the bed.
Modern hotel room with bed, desk, sofa and view of balcony with railing.
Bright hotel room with wooden floor, two armchairs, TV, and double bed beside windows overlooking the sea.
Modern hotel room with wooden flooring, bed, seating area, and large windows.
Modern hotel room with large arched windows, double bed, sofa, and seating area.
Spanien (Kanaren) ∙ Teneriffa ∙ Santa Cruz de Tenerife

Iberostar Heritage Grand Mencey *****
Tour operator category

TFS031
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Logo - https://static.schauinsland-reisen.de/certificates/LOG000-03.jpg
Map

Highlights

  • 5-star hotel with 261 colonial-style rooms in Santa Cruz de Tenerife.
  • 2,000 m² Spa-Sensations with sauna, steam bath, and whirlpool.
  • Outdoor area with an 8,000 m² garden and swimming pool.
  • À-la-carte restaurant Papa Negra and restaurant Los Menceyes available.
  • Complimentary premium Wi-Fi available throughout the hotel.

Location

The Iberostar Heritage Grand Mencey is located in a very quiet residential area near the historic center of Santa Cruz de Tenerife.
In this wonderful location, you can relax completely while still being close to the busiest city and shopping center of the Canary Islands.
The famous white sandy beach, Playa Las Teresitas, is about 8.5 km away and is easily accessible by public bus.
The northern airport is approx. 17 km away, and the southern airport is approx. 67 km away.

Facilities

Luxurious 5-star hotel with a total of 261 guest rooms.
The building features a lobby, reception, elevators, casino, à-la-carte restaurant "Papa Negra" and "Los Menceyes" restaurant for half-board and breakfast buffet, lobby bar, "Los Laureles" pool bar, casino bar, pool, and business center.
The outdoor area features an approx. 8,000 m² garden, a swimming pool with sun umbrellas, loungers, and pool towels (free of charge).
Complimentary premium Wi-Fi throughout the hotel.
Hotel courtyard with garden, surrounded by a building with arches and windows.
Modern hotel pool with lounge chairs and palm trees under clear sky.
Elegant restaurant with large windows overlooking palm trees in a hotel.
Elegant hotel lobby with marble floor, chandeliers, and dark antique furniture.
Modern hotel pool with lounge chairs and palm trees under clear sky.
Elegant hotel hallway with polished marble floor, chandelier, and large wall murals.
Outdoor sports court with green surface and mountain backdrop under clear sky.

Accommodation

Double room

The beautiful colonial-style double rooms (approx. 31m²) with exclusive floorboards feature king-size, queen-size, or twin beds, bath/WC, hairdryer, minibar (for a fee), air conditioning, iPad connection, satellite TV, telephone, some with balcony or terrace, and 24-hour room service (for a fee). Non-smoking rooms with complimentary Wi-Fi access (D//DA).
Available for an extra charge with garden view (D2G/DGI) or for single use (DE/DEA/DG1/DGE).

Modern hotel room with wooden floor, desk, and large window.

Double room Superior

Same facilities as the double rooms, but with a view of the street or the city center area (DSU/DSI).
Also available for single use (DEU/DAE).

Double room Superior garden view

Same facilities as the double rooms, (approx. 33m²) additionally situated in a prime location with garden view (DC/DAS).
Optionally also available for single use (DEC/ESA).

Junior suite

Same facilities as the double rooms, but (approx. 43m²) with a large integrated living area and a view of the city or the Canarian courtyard (JS2/J2A).
Optionally also available for single use (JS1/J1A).

Modern hotel room with double bed, desk, and balcony overlooking the city.
Bright hotel room with double bed, large window, and a black and white picture above the bed.
Modern hotel room with bed, desk, sofa and view of balcony with railing.
Bright hotel room with wooden floor, two armchairs, TV, and double bed beside windows overlooking the sea.

Family room

2 standard double rooms with connecting door (DF2/DFU/2FC).

Modern hotel room with wooden flooring, bed, seating area, and large windows.
Modern hotel room with large arched windows, double bed, sofa, and seating area.

Family room Type B

Same facilities as the double rooms, but larger (approx. 45 m²). The rooms feature a combined living/sleeping area, bathroom with bathtub or hydromassage bathtub. Complimentary safe, as well as Wi-Fi, bathrobe, and slippers (2FB).

Meals

Breakfast/Half-board

Breakfast is served in buffet form, and dinner is served à la carte.

Sunny outdoor terrace of a café with tables, chairs, and large umbrellas.

Sports included

Jogging trails and fitness center (from 18 years / from 16 years only if accompanied by an adult).
Modern gym with treadmills by large window overlooking outdoors, towels and fruit ready.

Sports for a fee

Nearby golf course (reservations at the reception), paddle tennis in the garden area.

Wellness

Modern indoor pool with clean lines and lounge chairs on both sides in a hotel.
Row of loungers with white towels in a modern spa overlooking a lawn.
Woman in robe relaxes on a lounge chair in a modern spa with window view.
Entry for a fee: In the new "Spa-Sensations" (from 18 years / from 16 years only if accompanied by an adult) on an area of 2,000 m², you can enjoy an extensive wellness range of relaxing massages, professional treatments, hydrotherapies, sauna, steam bath, and whirlpool.

Hotel service

Complimentary premium Wi-Fi throughout the hotel.
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Laundry service for a fee
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Towel and bed linen change daily (on request)
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Sustainability

Travel with a Future provides guidance to make conscious decisions. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and are actively investing in a more sustainable future. These standards cover social responsibility, environmental awareness, and cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

Further information on the topic of sustainability at Schauinsland-Reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Earthcheck

Hotelhinweis

Further quotas can be booked under TFS931 and TFS031I.
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Accessible hotel with 5 wheelchair-friendly rooms (always on request).
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Groups from 9 rooms can be booked on request.
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All rooms are non-smoking rooms.
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When booking a rental car via Schauinsland-Reisen:
Hotel delivery of the vehicle is not possible at this accommodation (can only be booked from/to the airport).
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Check-in: from 3 PM
Check-out: until 12 PM
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Pets are not allowed.
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Zusatzhinweis

Dr. Jose Naveiras, 38
38004 Santa Cruz de Tenerife
Tenerife-Spain
Tel.: +34-922-609900
Fax: +34-922-080668
E-mail: hotel.mencey@iberostar.com
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General notes:
Under-occupancy can be requested with us. However, as a rule, the full room price will be charged. If a hotel does not offer single occupancy, the double room can also be requested from us at the full price (if available).
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Non-contractual board types cannot be requested.
In the "High Class" 2026 catalog on page 94.

Seasonal information

Additionally bookable under TFS031I.

Tour operator category

5 Suns *****

Country category

5 Sterne
Last updated: 19.06.2026 19:32