Logo
Modern outdoor pool with sun loungers and palm trees under clear sky.
Modern pool area with lounge chairs, umbrellas, and tropical greenery under a blue sky.
Modernly furnished hotel restaurant with many tables, chairs, and stylish lighting fixtures.
Bright hotel room with two large beds, balcony, and modern decor.
Modern outdoor restaurant area with tables, chairs, and umbrellas under a blue sky.
Brightly designed outdoor café area with tables, chairs, and a bar.
A beach pavilion with lounge chairs and umbrellas surrounded by palm trees at sunset.
Large modern hotel lobby area with comfortable seating and large windows.
Covered outdoor area with wooden shelves, seating, and tropical plants.
Modern hotel room with large bed, desk, balcony, and green view.
Modern living area with sofa and dining table next to a clear outdoor pool in a bright building.
Terrace with lounge chairs overlooking a pool and palm trees under a blue sky.
Mexiko ∙ Yucatan und Cancun ∙ Akumal

Family Selection at Grand Palladium Kantenah Resort & Spa *****
Tour operator category

CUN244
Map

Highlights

  • Direct location on the white sandy beach of Kantenah on the Riviera Maya
  • Extensive all-inclusive program with 5 buffet restaurants and 9 à-la-carte restaurants
  • Large 3,220 m² freshwater pool landscape featuring four whirlpools
  • Professional childcare and youth programs for ages 1 to 19
  • Sports facilities including six tennis courts, a gym, and various water sports

Location

The complex is located directly on the white, fine-sand beach of Kantenah on the Riviera Maya. Playa del Carmen is approx. 32 km away, Akumal 4 km, Puerto Aventuras approx. 9 km, the airport approx. 90 km, Cancun approx. 95 km, and Tulum 30 km.

Facilities

The family area of the Grand Palladium Kantenah Resort & Spa features 169 rooms and is situated within the complex. The entire complex boasts a spacious and elegant lobby (free Wi-Fi) with sophisticated artistic decor, a colonial-style square, 2 ponds with flamingos, a shopping center (photo shop, supermarket, jeweler, tobacco shop), and 2 large animation theaters (covered). Culinary delights are provided by 5 international restaurants with show-cooking service: "La Hacienda", "Tikal", "El Grande Azul", "La Laguna" and "La Dalia", as well as 9 à la carte restaurants: "El Dorado" (Steak House), "La Adelita" (Mexican), "Sumptuori" (Japanese), "Portofino" (Italian), "La Lola" (Mediterranean), "Ribs&More" (Steak House), and "Bahia E Brasa" (Brazilian). Furthermore, the complex features 2 lobby bars with live music on various days, a theater bar with animation, a quiet bar, a pool bar, a sports bar, a smoking lounge bar, and a beach bar. The pool and swim-up bars are located in the 3,220 sqm freshwater pool landscape, which integrates 4 whirlpools, 2 family pools, 1 quiet pool, and 1 main activity pool. The area is surrounded by sun terraces and tropical vegetation.
Modern outdoor restaurant area with tables, chairs, and umbrellas under a blue sky.
Brightly designed outdoor café area with tables, chairs, and a bar.
A beach pavilion with lounge chairs and umbrellas surrounded by palm trees at sunset.
Large modern hotel lobby area with comfortable seating and large windows.
Modern pool area with lounge chairs, umbrellas, and tropical greenery under a blue sky.

Accommodation

Modern hotel room with large bed, desk, balcony, and green view.

Family Selection Juniorsuite

The junior suites feature 2 queen-size beds or 1 king-size bed as well as a sofa bed, bathroom, hydromassage bathtub, hairdryer, furnished balcony, telephone, ceiling fan, air conditioning, satellite TV, Wi-Fi, iPod station, minibar (replenished daily with water, soft drinks, and beer), tea and coffee making facilities, iron and ironing board, and safe (2FS).

Family Selection Juniorsuite Swim Out

Features same amenities but with direct pool access (FJU).
Rooms with direct pool access represent an increased safety hazard for small children. Therefore, for security reasons, Schauinsland-Reisen imposes a minimum age of 6 years for children when booking these room types.

Bright hotel room with two large beds, balcony, and modern decor.
Modern living area with sofa and dining table next to a clear outdoor pool in a bright building.
Terrace with lounge chairs overlooking a pool and palm trees under a blue sky.

Meals

All Inclusive

All Inclusive

All Inclusive

All meals provided via show-cooking service, dinner also available in one of the 9 à la carte restaurants. Snacks & beer 24 hours a day, national and international alcoholic and non-alcoholic beverages, house wine with lunch & dinner, several cocktails included, daily replenishment of the minibar (additional orders for a fee). Sun loungers, parasols, and pool towels at the beach and pool. All bars and restaurants are included in the All Inclusive program (at varying times).
All Grand Palladium hotels can be utilized, with the exception of the TRS, which is for adults only; no children allowed.

Sports included

Subject to availability: Aerobics, water aerobics, fitness studio, water polo, table tennis, volleyball, soccer field (artificial turf), 2 paddle tennis courts, basketball, 6 floodlit tennis courts, badminton, darts, mini-golf, archery and air rifle shooting, kayaking, windsurfing, catamaran sailing, introductory scuba diving in the pool (once per stay), pedal boats. Whirlpool and sauna in the Zentropia Palladium Spa & Wellness (ages 18 and up).

Sports for a fee

All motorized sports, diving courses, deep-sea fishing, various excursions, and golf. The water sports center is located at the Grand Palladium Colonial Resort & Spa.

Children's program

Covered outdoor area with wooden shelves, seating, and tropical plants.
Separate children's pool, water park, playground, mini-disco, "El Ranchito" mini-club, supervised from 9 a.m. to 11 p.m. for children aged 4 to 12. Baby club for children aged 1-3 from 9 a.m. to 8 p.m. Junior Club Black and White for teenagers aged 13 to 19 from 11 a.m. to midnight.

Wellness

Spa (Zentropia Palladium Spa & Wellness) for a fee (ages 18 and up): Hair salon, cosmetic treatments/massages, Balinese bath.

Entertainment

Extensive animation program during the day and evening for adults and children at the beach and pool, daily changing shows and entertainment in the 2 large animation theaters.

Hotel services

Free Wi-Fi available throughout the resort. Room service: 11 a.m. to 11 p.m. for a fee.
For a fee: Laundry service, 24-hour medical service.

Credit card

Visa, Mastercard, American Express.

Hotelhinweis

Dress code: Casual, knee-length trousers required for men in the à la carte restaurants. Wearing a wristband is necessary to utilize the All-Inclusive services. The serving of alcoholic beverages to minors under 18 is prohibited. Power voltage: 110V.
Wearing water shoes in the sea is recommended.
****************************************
Effective immediately, hotels in Mexico are gradually introducing an "Eco-Tax".
Consequently, every guest in a hotel room in Mexico is required to pay a state-mandated levy in cash directly at the hotel, similar to a tourist tax.
****************************************
In Mexico, sinks or bathtubs/whirlpools may be integrated openly into the general living area of the hotel room without spatial separation.
As of April 1, 2021, a tourism tax was implemented, which currently amounts to a one-time fee of 224 Mexican pesos or approx. 11 US dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can be paid in cash upon arrival at the airport. It is recommended to carry the exact amount in Mexican pesos or US dollars. In Mexico, sinks or bathtubs/whirlpools may be integrated openly into the general living area of the hotel room without spatial separation.

Smoking ban

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punishable by fines or imprisonment.

Tour operator category

5 Suns *****

Country category

5 Sterne
Last updated: 16.09.2026 16:05