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Modern hotel complex with pool, sun umbrellas, and sea view under sunny weather.
View of a resort with infinity pool and waterfall by a beach with palm trees.
Three people in swimwear playing on the beach in sunny weather.
Modern hotel room with large bed, sea view, and seating area.
Modern hotel bar with dark brown armchairs, wooden floor, and cozy lighting.
Modern, elegant dining area with central pink blossom and wood paneling.
Luxury beach resort with white buildings and turquoise water under cloudy sky
Luxury hotel complex with pools, palm trees, and a view of the sea.
Modern restaurant with bamboo lamps, wooden tables, and chairs on light marble floor.
Elegant dining room with vaulted ceilings, white tables, and stylish lighting.
Pool bar with blue bar stools beside a pool overlooking palm trees and blue sky.
Modern hotel room with large bed, wooden furniture, and neutral tones.
Bright hotel room with double bed, sofa, coffee table, and balcony with sea view.
Mexiko ∙ Yucatan und Cancun ∙ Cancun

Majestic Elegance Costa Mujeres *****

CUN271
Fitness
Wellness
WLAN
Pool
Beach
Family
Air conditioning
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Map

Location

The hotel is located north of Cancun, 35 km from Cancun International Airport, just 20 minutes from downtown, and only a few minutes from the Punta Sam ferry terminal. Costa Mujeres is known for its turquoise, calm waters and white sandy beaches.
Luxury beach resort with white buildings and turquoise water under cloudy sky
Luxury hotel complex with pools, palm trees, and a view of the sea.

Facilities

Modern restaurant with bamboo lamps, wooden tables, and chairs on light marble floor.
Elegant dining room with vaulted ceilings, white tables, and stylish lighting.
Pool bar with blue bar stools beside a pool overlooking palm trees and blue sky.
The luxury hotel, newly opened in 2019, has 570 rooms. Facilities include 12 bars (including 6 swim-up bars, sports bar, beach bar, sky bar), 7 restaurants (main restaurant, beach restaurant, Japanese, gourmet, Italian, steakhouse, and Mexican), 12 pools (including pool with children's pool, 7 pools exclusively for Elegance Club guests, 8 pools heated in winter), 8 outdoor jacuzzis integrated into the pool area, a theater, a large adults-only area. Sunshades, loungers, and bath towels are included at the pool and beach.

Accommodation

Junior Suite with Jacuzzi

The Junior Suites (58 m²) are located in the Family Section and feature 1 king-size or 2 queen-size beds, an open-plan bathroom with bathtub and separate shower/toilet, bathrobes/slippers, hairdryer, iron/ironing board, air conditioning, Smart TV, safe, coffee machine, minibar (daily refill with water, soft drinks, beer, and snacks), and a balcony with an outdoor jacuzzi. They offer garden or pool views and are located on the 2nd-4th floors (2JZ/1JZ).
(Also bookable under CUNA89 with Oceanfront (2JO).

Junior Suite Elegance Club

With the same amenities as the Junior Suite, these rooms are located in the Elegance Club (Adults Only) and additionally feature a private beach and pool area, personalized check-in area, butler service, two exclusive lounges with the option for à la carte breakfast and lunch, 1 bottle of champagne upon arrival, premium coffee machine, and an enhanced minibar (spirits once per stay). Guests can use all facilities of the Family Section (JE2).

Modern hotel room with large bed, wooden furniture, and neutral tones.
Modern hotel room with large bed, sea view, and seating area.
Bright hotel room with double bed, sofa, coffee table, and balcony with sea view.
Modern hotel room with large bed, wooden furniture, and neutral tones.

Majestic Junior Suite

With the same amenities as the Junior Suite, these are larger (67 m²) and feature a terrace with 2 sun loungers and direct pool access (MJ2). Also bookable in the Elegance Club (MJE).

One Bedroom Suite

With the same amenities and location as the Junior Suite, these are larger (78 m²) and include a separate living room. (Bookable in the Elegance Club (Adults Only) under code EQW or in the family section under code S2.)

Note

In the Caribbean, most rooms are equipped with two queen-size beds (approx. 1.40 x 2m). If the occupancy is 2 adults + 1/2 children/3 adults, no extra beds will be placed in the room, meaning occupancy is 2 people per bed, even if extra beds are listed on the confirmation!

Meals

All Inclusive

All Inclusive

Buffet-style breakfast, lunch, and dinner. Unlimited à la carte dining options (reservations required for Gourmet (18+) and Japanese restaurants). Various snacks available during the day. Unlimited national and international alcoholic and non-alcoholic beverages (subject to availability, 24 hours) at the various bars.

Sports included

Air-conditioned modern fitness center, water sports such as snorkeling equipment, introductory scuba diving in the pool, windsurfing, catamaran sailing.

Sports for a fee

Water skiing, sailboats, parasailing, banana boat, diving, and deep-sea fishing are available depending on availability. Several golf courses are located near the hotel (18-hole Tom Weiskopf course in the exclusive Puerto Cancun area (15 minutes away)).

Children's program

Children's pool.

Wellness

For a fee: various treatments in the hotel's own "cenote-style" spa area with different water rituals, massage area, and salon.

Entertainment

Daytime and evening entertainment program with various shows in the theater, performances, and live music. Piano music at the lobby bar.

Hotel service

Free Wi-Fi throughout the hotel.
Room service (24h in the Elegance Club & 06:00-24:00 in the Family Section).
Laundry service for a fee.

Hotel features

  • Animation
  • Chillout & Relaxation
  • Direct beach location
  • Fitness
  • Hotel safe
  • Internet
  • Air conditioning
  • Children's pool
  • Massages
  • Romance & Honeymooners
  • Sandy beach
  • Sauna
  • Spa
  • Sports and active holidays
  • Close to the beach
  • Diving
  • Wi-Fi
  • Family friendly
  • Extended hygiene concept

Sustainability

Travel for the Future provides guidance for making conscious choices. Our label identifies hotels certified according to internationally recognized standards for sustainable operating practices, actively investing in a more sustainable future. These standards encompass social responsibility, environmental awareness, and cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).Further information on sustainability at schauinsland-reisen at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunftThis hotel has the following certification:
  • Earthcheck

Notice

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Hotels in Mexico are progressively introducing an "Eco-Tax".
All hotel guests in Mexico are required to pay a local tax to the government in cash at the hotel.
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Wearing a wristband is required to use the All-Inclusive services. A fee will be charged for a lost wristband. In Mexico, sinks or bathtubs/jacuzzis may be open and integrated into the main living area of the hotel room without spatial separation.
As of April 1, 2021, a tourism tax has been in effect, currently a one-time fee of 224 Mexican Pesos or approximately 11 US Dollars per person, regardless of the duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can be paid in cash upon arrival at the airport. It is advisable to carry the exact amount in Mexican Pesos or US Dollars. In Mexico, sinks or bathtubs/jacuzzis may be open and integrated into the main living area of the hotel room without spatial separation.

No smoking policy

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Seasonal information

Also bookable under CUNA89.
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During stays between April and December, increased occurrences of seaweed and algae may occur due to wind, temperature, and currents. In particular, brown algae are often prevalent in the Caribbean during this period, affecting the beach and sea. Hotel management and local authorities are actively working to clean affected beach sections in cooperation with the municipalities. However, this requires the use of machinery, which may cause some noise.

Country category

5 Sterne
Last updated: 22.02.2026 18:36