Mexiko ∙ Yucatan und Cancun ∙ Cancun

Majestic Elegance Costa Mujeres *****
Tour operator category

CUN271
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Map

Highlights

  • Luxury hotel with 570 rooms and an exclusive adults-only area.
  • Twelve pools with eight outdoor whirlpools and eight heated basins.
  • Seven restaurants and twelve bars with comprehensive all-inclusive board.
  • Rooms with private balcony whirlpool or direct pool access available.
  • Complimentary Wi-Fi and 24-hour room service in selected categories.

Location

The hotel is located north of Cancun, 35 km from Cancun International Airport, just 20 minutes from the city center and only a few minutes from the Punta Sam ferry terminal. Costa Mujeres is known for its calm turquoise waters and white sandy beaches.
Luxury beach resort with white buildings and turquoise water under cloudy sky
Luxury hotel complex with pools, palm trees, and a view of the sea.

Facilities

Modern restaurant with bamboo lamps, wooden tables, and chairs on light marble floor.
Elegant dining room with vaulted ceilings, white tables, and stylish lighting.
Pool bar with blue bar stools beside a pool overlooking palm trees and blue sky.
The luxury hotel, newly opened in 2019, has 570 rooms. Facilities include 12 bars (including 6 swim-up bars, sports bar, beach bar, sky bar), 7 restaurants (main restaurant, beach restaurant, Japanese, gourmet, Italian, steakhouse, and Mexican), 12 pools (including a pool with a children's area, 7 pools exclusively for Elegance Club guests, 8 of which are heated in winter), 8 outdoor whirlpools integrated into the pool, a theater, a large adults-only area. Umbrellas, sun loungers, and pool towels are included at the pool and beach.

Accommodation

Junior Suite with Jacuzzi

The Junior Suites (58 m²) are located in the Family Section and feature 1 king-size or 2 queen-size beds, open bathroom with bathtub and separate shower/WC, bathrobes/slippers, hairdryer, iron/ironing board, air conditioning, smart TV, safe, coffee machine, minibar (replenished daily with water, soft drinks, beer, and snacks), as well as a balcony with an outdoor Jacuzzi. These have garden or pool views and are located on the 2nd–4th floors (2JZ/1JZ).
(Additionally bookable under CUNA89 with Oceanfront (2JO).

Junior Suite Elegance Club

With the same amenities as the Junior Suite, these rooms are located in the Elegance Club (Adults Only) and additionally feature a private beach & pool area, personalized check-in area, butler service, two exclusive lounges with the option for à-la-carte breakfast and lunch, 1x bottle of champagne upon arrival, premium coffee machine, and an expanded minibar (spirits 1x per stay). Guests can use all facilities of the Family Section (JE2).

Modern hotel room with large bed, wooden furniture, and neutral tones.
Modern hotel room with large bed, sea view, and seating area.
Bright hotel room with double bed, sofa, coffee table, and balcony with sea view.
Modern hotel room with large bed, wooden furniture, and neutral tones.

Majestic Junior Suite

With the same amenities as the Junior Suite, these are larger (67 m²) and feature a terrace with 2 sun loungers and direct access to the pool (MJ2). Also bookable in the Elegance Club (MJE).
Rooms with direct pool access represent an increased potential hazard for small children. Therefore, for safety reasons, Schauinsland-Reisen requires a minimum age of 6 years for children when booking these room types.

One Bedroom Suite

With the same amenities and location as the Junior Suite, these are larger (78 m²) and additionally include a separate living room. (Bookable in the Elegance Club (Adults Only) under the code EQW or in the family area with the code S2.)

Note

In the Caribbean, most rooms are equipped with two queen-size beds (approx. 1.40 x 2m). For occupancy of 2 adults + 1/2 children/3 adults, no extra beds will be placed in the room; this means occupancy is 2 people per bed, even if extra beds are listed on the confirmation!

Meals

All Inclusive

All Inclusive

Breakfast, lunch, and dinner in buffet form. Dinner optionally unlimited in the à-la-carte restaurants (reservation required for Gourmet (18+ only) and Japanese). Various snacks throughout the day. Unlimited national and international (subject to availability) alcoholic and non-alcoholic drinks (24 hrs) at the various bars.

Sports included

Air-conditioned modern fitness center, water sports such as snorkeling equipment, introductory scuba diving in the pool, windsurfing, catamaran.

Sports for a fee

Water skiing, sailboats, parasailing, banana boat, diving, and deep-sea fishing subject to availability. Several golf courses are located near the hotel (Tom Weiskopf 18-hole in the exclusive area of Puerto Cancun (15 min. away)).

Children's program

Children's pool.

Wellness

For a fee: various treatments in the hotel's own "cenote-style" spa area with various water rituals, massage area, and salon.

Entertainment

Daytime and evening entertainment program with various shows in the theater, performances, and live music; piano music at the lobby bar.

Hotel services

Wi-Fi free of charge throughout the hotel.
Room service (24h in the Elegance Club & 06:00-24:00 in the Family section).
Laundry service for a fee.

Sustainability

"Travel with a Future" provides assistance in making conscious choices. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and are actively investing in a more sustainable future. These standards encompass social responsibility, environmental awareness, as well as cultural and economic aspects of sustainable tourism, as established by the Global Sustainable Tourism Council (GSTC).

Further information on the topic of sustainability at Schauinsland-Reisen at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Earthcheck

Hotelhinweis

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Effective immediately, hotels in Mexico will gradually introduce an "Eco-Tax".
As a result, every hotel guest in Mexico is required to pay a local tax to the state in cash at the hotel.
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Zusatzhinweis

Wearing a wristband is necessary to claim All-Inclusive services. A fee is charged for lost wristbands. In Mexico, sinks or bathtubs/whirlpools can be openly integrated into the general living area of the hotel room without spatial separation.
A tourism tax was introduced on April 1, 2021, and is currently a one-time fee of 224 Mexican pesos or approx. 11 US dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash upon arrival at the airport. It is recommended to carry the exact amount in Mexican pesos or US dollars. In Mexico, sinks or bathtubs/whirlpools can be openly integrated into the general living area of the hotel room without spatial separation.

Smoking ban

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with a fine or imprisonment.

Seasonal information

Additionally bookable under CUNA89.
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During a stay between April and December, there may be an increased occurrence of seaweed and algae due to wind, temperature, and currents. In particular, an increased presence of brown algae in the Caribbean is often recorded during this time. This can affect the beach and the sea. The hotel management and local authorities are, of course, making every effort to clean affected beach sections in cooperation with municipal administrations. This requires the use of appropriate machinery, which may cause a slight background noise.

Tour operator category

5 Suns *****

Country category

5 Sterne
Last updated: 15.09.2026 01:28