Mexiko ∙ Yucatan und Cancun ∙ Cancun

Majestic Elegance Costa Mujeres *****
Tour operator category

CUN271
Map

Highlights

  • Elegance Club area featuring exclusive beach access and adults-only facilities.
  • Seven restaurants with international cuisine plus twelve hotel bars included.
  • Twelve pools, including eight heated in winter and eight outdoor whirlpools.
  • 570 rooms, some with private balcony whirlpool or direct pool access.
  • All-inclusive board with 24-hour drinks service and à-la-carte options.

Location

The hotel is located north of Cancun, 35 km from Cancun International Airport, just 20 minutes from the city center, and only minutes from the Punta Sam ferry terminal. Costa Mujeres is known for its turquoise, calm waters and white sandy beaches.
Luxury beach resort with white buildings and turquoise water under cloudy sky
Luxury hotel complex with pools, palm trees, and a view of the sea.

Facilities

Modern restaurant with bamboo lamps, wooden tables, and chairs on light marble floor.
Elegant dining room with vaulted ceilings, white tables, and stylish lighting.
Pool bar with blue bar stools beside a pool overlooking palm trees and blue sky.
This luxury hotel, newly opened in 2019, features 570 rooms. Facilities include 12 bars (including 6 swim-up bars, a sports bar, beach bar, and sky bar), 7 restaurants (main restaurant, beach restaurant, Japanese, gourmet, Italian, steakhouse, and Mexican), 12 pools (including a pool with a children's section, 7 pools exclusively for Elegance Club guests, and 8 pools heated during winter), 8 outdoor hot tubs integrated into the pools, a theater, a large adults-only area. Umbrellas, sun loungers, and bath towels are included at the pool and beach.

Accommodation

Junior Suite with Jacuzzi

The junior suites (58 m²) are located in the Family Section and feature 1 king-size or 2 queen-size beds, an open-plan bathroom with a bathtub and separate shower/WC, bathrobes/slippers, hairdryer, iron/ironing board, air conditioning, smart TV, safe, coffee machine, minibar (replenished daily with water, soft drinks, beer, and snacks), as well as a balcony with an outdoor Jacuzzi. They offer garden or pool views and are located on the 2nd–4th floors (2JZ/1JZ).
(Also bookable under CUNA89 with Oceanfront (2JO)).

Junior Suite Elegance Club

With the same facilities as the junior suite, these rooms are located in the Elegance Club (Adults Only) and additionally feature a private beach & pool area, personalized check-in area, butler service, two exclusive lounges with the option for a la carte breakfast and lunch, 1 bottle of champagne upon arrival, premium coffee machine, and an upgraded minibar (spirits once per stay). Guests can use all facilities of the Family Section (JE2).

Modern hotel room with large bed, wooden furniture, and neutral tones.
Modern hotel room with large bed, sea view, and seating area.
Bright hotel room with double bed, sofa, coffee table, and balcony with sea view.
Modern hotel room with large bed, wooden furniture, and neutral tones.

Majestic Junior Suite

With the same facilities as the junior suite but larger (67 m²), these feature a terrace with 2 sun loungers and direct pool access (MJ2). Also bookable in the Elegance Club (MJE).
Rooms with direct pool access pose an increased safety risk for small children. Therefore, for safety reasons, Schauinsland-Reisen requires a minimum age of 6 years for children when booking these room types.

One Bedroom Suite

With the same facilities and location as the junior suite, but larger (78 m²) and additionally featuring a separate living room. (Bookable in the Elegance Club (Adults Only) under the code EQW or in the Family Section under the code S2.)

Note

In the Caribbean, most rooms are equipped with two queen-size beds (approx. 1.40 x 2m). For an occupancy of 2 adults + 1/2 children or 3 adults, no extra beds are provided in the room; meaning occupancy: 2 persons per bed, even if extra beds are listed on the confirmation!

Meals

All Inclusive

All Inclusive

Breakfast, lunch, and dinner in buffet style. Dinner optionally unlimited in the à la carte restaurants (reservations required for Gourmet (18+) and Japanese). Various snacks during the day. Unlimited national and international (subject to availability) alcoholic and non-alcoholic drinks (24 hours) at the various bars.

Sports included

Modern air-conditioned fitness center, water sports such as snorkeling equipment, introductory scuba diving in the pool, windsurfing, catamaran.

Sports for a fee

Water skiing, sailboats, parasailing, banana boat, diving, and deep-sea fishing subject to availability. Several golf courses are located near the hotel (Tom Weiskopf 18-hole course in the exclusive area of Puerto Cancun, 15 minutes away).

Children's program

Children's pool.

Wellness

For a fee: various treatments in the hotel's own "cenote-style" spa area featuring different water rituals, a massage area, and a salon.

Entertainment

Daytime and evening entertainment program with various shows in the theater, performances, and live music; piano music at the lobby bar.

Hotel service

Wi-Fi free of charge throughout the hotel.
Room service (24h in Elegance Club & 06:00–24:00 in Family Section).
Laundry service for a fee.

Hotelhinweis

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Hotels in Mexico will gradually introduce an "Eco-Tax."
Consequently, every guest of a hotel room in Mexico is required to pay a state-mandated environmental tax in cash locally at the hotel.
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Zusatzhinweis

Wearing a wristband is necessary to utilize the All-Inclusive services. A fee will be charged if the wristband is lost. In Mexico, sinks or bathtubs/hot tubs may be integrated openly into the general living area of the hotel room without spatial separation.
As of April 1, 2021, a tourism tax was implemented, currently amounting to a one-time fee of 224 Mexican Pesos or approx. 11 US dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can be paid in cash upon arrival at the airport. It is recommended to carry the exact amount in Mexican Pesos or US Dollars. In Mexico, sinks or bathtubs/hot tubs may be integrated openly into the general living area of the hotel room without spatial separation.

Smoking ban

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Seasonal information

Also bookable under CUNA89.
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During stays between April and December, increased occurrences of seagrass and algae may occur due to wind, temperature, and currents. In particular, an increased presence of brown algae in the Caribbean is frequently observed during this time. This may affect the beach and the sea. The hotel management and local authorities strive to clean the affected beach sections in cooperation with the municipal administrations. However, the use of appropriate equipment is necessary for this, which may cause a slight background noise.

Tour operator category

5 Suns *****

Country category

5 Sterne
Last updated: 16.07.2026 01:37