Mexiko ∙ Yucatan und Cancun ∙ Playa del Carmen

Ocean Riviera Paradise *****
Tour operator category

CUN172
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Map

Highlights

  • 5-star hotel located directly on the beach in Playa del Carmen.
  • Extensive resort grounds featuring five outdoor pools and a water park.
  • Gastronomic variety with one buffet restaurant and eight à-la-carte restaurants.
  • Comprehensive sports program including three tennis courts and various water sports.
  • Certified according to GSTC standards for sustainable tourism.

Location

Opened in December 2016, the hotel is located directly on the beach in Playa del Carmen. The transfer time from/to Cancun Airport is approximately 40 minutes.
Hotel resort with pool, sun loungers, and palm trees along a calm sandy beach at sunset.

Facilities

Modern hotel outdoor seating area overlooking the sea with wooden chairs and tables.
Modern hotel bar with teak wood, blue bar stools, and colorful drinks in an elegant setting.
Modern hotel restaurant with tables, armchairs, red seating, and distinctive ceiling lights.
Open-air restaurant with blue chairs and tables under a thatched roof.
Bright hotel restaurant with wooden ceilings, large windows, and modern furnishings.
Modern hotel restaurant with blue patterned tile floor, black chairs, and large glass windows.
The generously designed resort consists of 4 hotel sections with a total of 974 junior suites and suites. Furthermore, the hotel features an extensive freshwater pool landscape with five outdoor pools and one children's pool. Sun loungers and beach towels at the pool and beach are included. 1 buffet restaurant, 8 à la carte restaurants, 12 bars, a sports bar, Mike's Coffee Bar, and an ice cream parlor cater to guests' culinary needs.

Accommodation

Juniorsuite Nature View

The spacious Nature View Junior Suite offers space for up to four adults with one king-size bed or two double beds and a sofa bed. Guests can enjoy views of the tropical garden landscape from the furnished terrace. The proximity to the water park and pools makes this room category particularly attractive for families. Amenities include air conditioning, Wi-Fi, a minibar (replenished daily), a coffee machine, a safe, and a bathroom with a rain shower and hydro-massage bathtub. Bookable from 1.11.26 (JU2).

Junior Suite Waterpark Slide

With otherwise identical facilities, these rooms are located just a few steps away from the water park, pools, and entertainment areas (2JY/1JY).

Modern hotel room with green armchair and white sofa.

Paradise Junior Suite Nature View

These feature the same equipment but are located in a quieter area of the resort, offering a more relaxed atmosphere. Due to their proximity to restaurants, bars, and other resort facilities, this category combines relaxation with convenient access to the property's amenities.
Also bookable as Paradise Junior Suite Swim Up (JSO).
Rooms with direct pool access pose an increased safety risk for young children. Therefore, for safety reasons, Schauinsland-Reisen requires a minimum age of 6 years for children when booking these room types.

Stylish hotel room with bed, sofa, desk, and decorative animal pictures on the walls.

El Beso Junior Suite Nature View

With otherwise identical facilities, these rooms are located in the adults-only area of the resort (BSP).
Optionally also bookable as El Beso Junior Suite Swim Up (EJS).

Privilege Junior Suite

With identical facilities, the room also includes a Nespresso machine and a whirlpool on the terrace, plus the following Privilege services: Daily turndown service, access to the Privilege Lounge with a chill-out zone, access to the spa area with discounts on treatments, separate check-in and check-out, and access to the Privilege sun terrace with Bali beds (J2R).
Extra Privilege Service: Exclusive evening excursion from 6:00 PM to 1:00 AM, including food, drinks, and entertainment at another Ocean hotel. Guests must arrange their own transport. (The Privilege Concierge must be notified by guests 24 hours prior to the excursion).
Rooms with direct pool access pose an increased safety risk for young children. Therefore, for safety reasons, Schauinsland-Reisen requires a minimum age of 6 years for children when booking these room types (PJU).

Notice

In the Caribbean, most rooms are equipped with two queen-size beds (approx. 1.40 x 2m) (subject to availability). For occupancy of 2 adults + 1/2 children/3 adults, no extra beds are provided in the room, meaning occupancy is: 2 people per bed, even if extra beds are listed on the confirmation!

Meals

All Inclusive

All Inclusive

All Inclusive

Breakfast in buffet style. Lunch and dinner also available in the à la carte restaurants (no reservation required). 24-hour alcoholic and non-alcoholic drinks and snacks at the respective bars open.

Sports included

Sports area with three tennis courts and a multi-purpose sports court. Non-motorized water sports, soccer, volleyball, boules, dance classes, bowling, and water gymnastics.

Sports for a fee

Dive It! diving center, motorized water sports.

Children's program

Babysitting service for a fee
Children's pool
Kids club (4-12 years)
Water park for children
Children's playground
Games room
****************************************
Teen club (13-17 years)
Video game area with PlayStation and Xbox
Cinema hall
Table football, mini billiards, board games
Beach volleyball, beach soccer, etc.
Hotel with large water park, slides, and sun loungers in a tropical setting.
Colorful children's play area with cushioned blocks and seats in a bright room.

Wellness

Despacio Spa Centre for a fee.
All treatments for a fee.

Entertainment

A professional team of animators provides fun and entertainment at the hotel, on the beach, and in the theater with evening shows, as well as a disco (12 AM – 2 AM).

Hotel service

Laundry service and car rental for a fee
Currency exchange
Wi-Fi free of charge

Sustainability

"Travel with a Future" provides guidance for making conscious decisions. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and actively invest in a more sustainable future. These standards encompass social responsibility, environmental awareness, as well as cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

Further information on the topic of sustainability at Schauinsland-Reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Biosphere Responsible Tourism

Hotelhinweis

In Mexico, sinks or bathtubs/whirlpools may be integrated openly into the general living area of the hotel room without spatial separation.
*************************************
Starting now, hotels in Mexico will gradually introduce an "Eco-Tax."
As a result, every hotel guest in Mexico is required to pay a state-mandated fee in cash at the hotel, similar to a tourist tax.
**************************************

Zusatzhinweis

As of April 1, 2021, a tourism tax was implemented, which currently amounts to a one-time payment of 224 Mexican pesos (approx. 11 US dollars) per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash upon arrival at the airport. It is recommended to carry the exact amount in Mexican pesos or US dollars.

Smoking ban

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Seasonal information

During stays between April and December, increased occurrences of seaweed and algae may occur due to wind, temperature, and currents. In particular, frequent accumulation of sargassum (brown algae) is observed in the Caribbean. This may affect the beach and the sea. The hotel management and local authorities naturally strive to clean affected beach sections in cooperation with municipal administrations. However, the use of appropriate machinery is required for this, which may cause a slight noise disturbance.

Tour operator category

5 Suns *****

Country category

5 Sterne
Last updated: 26.08.2026 16:17