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Hotel complex with multiple pools and direct access to the long sandy beach on a tropical coast.
Open hotel terrace with wooden floor, wicker chairs, and lamps under a wooden roof.
Bright hotel reception with wooden floor and tropical decor under thatched roof.
Clear blue swimming pool with lounge chairs and umbrellas surrounded by green palm trees.
Aerial view of a beach resort with white sand and turquoise sea.
Hotel complex with pool, palm trees, and direct access to a white sandy beach by the sea.
White sandy beach with palm trees and blue sun loungers along the turquoise sea.
Modern hotel lobby with gray sofas and bright marble floors.
Elegant restaurant with set tables, wooden furniture, and large windows.
Elegant table setting with wine glasses and artistic dish against a tropical backdrop.
Illuminated hotel bar with colorful stools and cozy atmosphere at night.
Open bar with thatched roof, decorative tiles, overlooking hotel pool and palm trees.
Spacious gym with modern equipment and wooden ceiling in a hotel leisure center.
Covered jacuzzi with waterfall and lounge chairs in a relaxing hotel setting.
Outdoor hot tub with steaming water next to a thatched building and lounge chairs.
Brightly furnished hotel room with two single beds and modern decor.
Bright hotel room with two beds, desk, chairs, and a window with curtains.
Bright hotel room with two beds, wooden furniture, and access to a balcony.
Mexiko ∙ Yucatan und Cancun ∙ Playacar

Viva Maya by Wyndham ****
Tour operator category

CUN077
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Logo - https://static.schauinsland-reisen.de/certificates/LOG000-03.jpg
Map

Highlights

  • The 4-star hotel is located directly on the sandy beach in the Playacar hotel zone.
  • The all-inclusive offer includes 4 à-la-carte restaurants and one buffet restaurant.
  • Facilities include a fitness center with sauna, a whirlpool, and a tennis court with floodlights.
  • The entertainment program features daily shows in the theater and a nightclub for ages 18 and up.
  • The hotel is certified according to the sustainable Travelife standard until 2026.

Location

The hotel, part of the renowned Viva Resorts by Wyndham chain, is located in the Playacar hotel zone on the Riviera Maya, directly on the beach. The town of Playa del Carmen is approximately 3 km away, and Cancun airport is about 60 km away.
Aerial view of a beach resort with white sand and turquoise sea.
Hotel complex with pool, palm trees, and direct access to a white sandy beach by the sea.
White sandy beach with palm trees and blue sun loungers along the turquoise sea.

Facilities

Modern hotel lobby with gray sofas and bright marble floors.
Elegant restaurant with set tables, wooden furniture, and large windows.
Elegant table setting with wine glasses and artistic dish against a tropical backdrop.
Illuminated hotel bar with colorful stools and cozy atmosphere at night.
Open bar with thatched roof, decorative tiles, overlooking hotel pool and palm trees.
The beautiful hotel complex features a total of 604 rooms, a freshwater pool facing the sea, a whirlpool, an adults-only pool, and a children's pool where fun is guaranteed. Enjoy diverse shows in the theater, visit the air-conditioned disco (ages 18+), or spend time in the sports bar. Dining options include a buffet restaurant, 4 à-la-carte restaurants, as well as a pool bar, snack bar, and lobby bar. The property also features a fitness center with a sauna and showers, as well as a hard-court tennis court with floodlights. Furthermore, you will find parking, souvenir shops, medical assistance (fee), a beauty salon (fee), a diving center (fee), and a spa area with a whirlpool, manicures, pedicures, facial treatments, and massages (fee). Experience a first-class vacation and enjoy the blend of relaxation and Mexican culture.

Accommodation

Superior Garden View Room

The rooms are equipped with two queen-size beds or one king-size bed, air conditioning, LCD cable TV (55 inch), telephone, bathroom with bathtub or shower, hairdryer, iron and ironing board, safe (fee), mini-fridge, and a balcony facing the garden.

Brightly furnished hotel room with two single beds and modern decor.
Bright hotel room with two beds, desk, chairs, and a window with curtains.

Superior Ocean View Room

Features the same amenities as the garden-view rooms but is located on the sea side and offers a view of the ocean.

Deluxe Room

The Deluxe rooms are more modern and located in the rear part of the complex, near the swimming pool, offering guests a view of the garden.

Bright hotel room with two beds, wooden furniture, and access to a balcony.

Note

In the Caribbean, most rooms are equipped with two queen-size beds (approx. 1.40m x 2m). For occupancy of 2 adults + 1/2 children or 3 adults, no extra beds will be placed in the room; this means 2 persons per bed, even if extra beds are listed on the confirmation!

Meals

All Inclusive

All Inclusive

All Inclusive

Full board in buffet style, 3 x per week dinner in the à-la-carte restaurants upon prior reservation (in Viva Azteca for a fee), snacks from 11:00 AM – 6:30 PM and from 10:00 PM – 6:00 AM, 24-hour unlimited local alcoholic and non-alcoholic drinks, cocktails, non-motorized sports, disco with sports bar, dance lessons, animation and entertainment program, sun loungers and towels at the beach and pool.

Sports included

Spacious gym with modern equipment and wooden ceiling in a hotel leisure center.
Subject to availability: fitness center with sauna, bicycles, windsurfing, kayaking, catamaran, boogie boards, introductory diving in the pool, paddleboard, water aerobics, archery, aerobics, climbing wall, stretching, beach volleyball, tennis with floodlights, sauna, whirlpool, and beach bocce.

Sports for a fee

Diving, golf (on the Playacar course), fishing, and cave diving.

Children's program

Mini club (ages 4 to 12), babysitting (for a fee). Baby cots available upon request and subject to availability.

Wellness

Spa area: All treatments for a fee.
Covered jacuzzi with waterfall and lounge chairs in a relaxing hotel setting.
Outdoor hot tub with steaming water next to a thatched building and lounge chairs.

Entertainment

Daily international entertainment program, theme nights, animation, disco, and weekly craft market.

Hotel service

Wi-Fi free of charge in the room, in the lobby, and at the pool.
Car rental (for a fee).

Credit card

Amex, Visa, MasterCard.

Sustainability

"Travel with a Future" provides guidance to make conscious decisions. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operational practices and are actively investing in a more sustainable future. These standards encompass social responsibility, environmental awareness, as well as cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

Further information on the topic of sustainability at schauinsland-reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel holds the following certification:
  • Travelife

Hotelhinweis

Facilities for guests with reduced mobility are available; voltage: 110 Volts.

Zusatzhinweis

In Mexico, sinks or bathtubs/whirlpools may be openly integrated into the general living area of the hotel room without spatial separation.
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Effective immediately, hotels in Mexico are gradually introducing an "Eco-Tax".
As a result, every guest staying in a hotel room in Mexico is required to pay a state levy locally at the hotel in cash, similar to a tourist tax.
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As of April 1, 2021, a tourism tax was implemented, currently amounting to a one-time fee of 224 Mexican Pesos or approx. 11 US Dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can be paid in cash upon arrival at the airport. It is recommended to have the exact amount ready in Mexican Pesos or US Dollars. In Mexico, sinks or bathtubs/whirlpools may be openly integrated into the general living area of the hotel room without spatial separation.
In the "Long-haul Travel" 2025/26 catalog on page 58.

Smoking ban

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Seasonal information

Between April and December, there may be an increased occurrence of seaweed and algae due to wind, temperature, and currents. In particular, an increased presence of sargassum (brown algae) is frequently observed in the Caribbean during this time, which may affect the beach and the sea. The hotel management and local authorities naturally strive to clean the affected beach sections in cooperation with municipal administrations. However, the use of appropriate machinery is required for this, which may generate slight noise.

Tour operator category

4 Suns ****

Country category

4 Sterne
Last updated: 19.06.2026 23:34