Mexiko ∙ Yucatan und Cancun ∙ Playacar

Sandos Playacar *****
Tour operator category

CUN080
Map

Highlights

  • The 5-star resort is located directly on the fine sandy beach of Playacar.
  • The hotel complex features ten pools and its own Ocean Front Aquapark.
  • The All-Inclusive offer includes eight specialty restaurants and a 24-hour room service.
  • Separate clubs and a water park are available for children and teenagers.
  • Sports facilities include two floodlit tennis courts, kayaks, and a fitness room.

Location

The beautiful hotel complex is located on the exclusive stretch of Playacar, situated directly on the wide, fine sandy beach. Cancun International Airport is approximately 60 minutes away by car.
Hotel complex with pool, sun loungers, and direct access to sandy beach by turquoise sea.

Facilities

Large pool with blue water and palm trees at a sunny hotel resort.
Built in a modern Caribbean style, the resort features 859 rooms spread across several buildings. The expansive resort offers 8 restaurants (international buffet restaurant, gourmet restaurant, cupcake cafe, Mexican snacks, creperie, steakhouse, Asian, Brazilian, and Italian), 6 bars & 3 snack bars, a discotheque (18+), a stage for shows, and a boutique. The well-maintained, tropical gardens house 10 pools with a separate children's pool and an infinity pool with children's slides, as well as an Ocean Front water park.

Accommodation

Riviera Family Queen Junior Suite

The spacious junior suites feature an integrated living area, bathroom with shower/WC and whirlpool, hairdryer, air conditioning, satellite TV, telephone, safe, minibar, 24-hour room service, and a balcony or terrace with pool or garden view. The rooms are equipped with either two queen-size beds (2KQ/1KQ) with a sofa bed or one king-size bed (K2Z/K1Z) with a bunk bed.

A bright hotel room with two double beds, a seating area, and balcony access.
Bathroom with sink and bathtub, view through window into living room with sofa.
Hotel room with two white beds and a balcony view of palm trees.

Select Superior Adults Only

The rooms feature a bathroom with shower/WC, hairdryer, air conditioning, satellite TV, telephone, safe, minibar, and a balcony or terrace. Guests also receive access to the exclusive Adults Only pool and the Select Club (2SZ). Bookable for guests aged 18 and over.

Hacienda Junior Suite

The rooms feature a bathroom with shower/WC, hairdryer, air conditioning, satellite TV, telephone, safe, minibar, and a balcony or terrace with a whirlpool. These rooms are located near the beach (RHJ).

Bright hotel room with large bed, seating area, and view of balcony and greenery.

Note

In the Caribbean, most rooms are equipped with two queen-size beds (approx. 1.40 x 2m). For occupancy by 2 adults + 1/2 children or 3 adults, no extra beds are provided in the room; this means occupancy is 2 persons per bed, even if extra beds are listed on the confirmation!

Meals

All Inclusive

All Inclusive

Modern restaurant with wooden tables, comfortable chairs, and elegantly set tables in warm lighting.

All Inclusive

3 meals buffet-style, dinner also à la carte (Italian, Asian, Mexican, Gourmet, Brazilian, steakhouse, Mexican snack bar), national alcoholic and non-alcoholic drinks from 8:00 AM to 2:00 AM, snacks, 24-hour room service. Sun loungers and towels are included.

All Playa Experience

Daily activities, entertainment, and culinary program on the beach, allowing you to experience the flair of various beaches from around the world.

Sports included

Subject to availability: 2 tennis courts with floodlights, kayaks, bicycle rental, introductory diving lesson (once per stay), water basketball, billiards, yoga, Zumba, table tennis, aerobics, use of the gym (18+).
Two yellow tennis rackets and three tennis balls on a tennis court next to the net.
Bright gym with modern equipment and treadmills in a hotel.

Sports for a fee

Motorized water sports, diving (PADI), 18-hole golf course (nearby).

Children's program

Large resort with water slides, pool, and tropical plants under a blue sky.
Green water slide tower with a bucket in a tropical hotel pool area.
Water playground with slides and water sprays under clear sky at hotel resort.
Sunlit lounge chairs and umbrellas by a hotel pool with water slides in the background.
Mini-club for children aged 4-12 from 10:00 AM to 10:00 PM. Teens-club for children aged 13-17 from 12:00 PM to 11:00 PM. Playground, playroom, children's pool, babysitter (on request for a fee), Ocean Front water park. There is also the Bamboo water park for smaller children.

Wellness

For a fee: Sauna, steam bath, whirlpool in the spa, and treatments in the spa (18+).
Modern outdoor pool with integrated hot tub and lounge chairs in a hotel courtyard.
A serene spa room with a white massage table and decorative tiled walls.

Entertainment

Entertainment and animation program for all ages as well as All Playa Experience.

Hotel service

Currency exchange, medical service, photo shop (all for a fee), free Wi-Fi in common areas.

Hotelhinweis

Appropriate attire is requested for meals.
You can complete the check-in process before arrival using an app.

Zusatzhinweis

In Mexico, sinks or bathtubs/whirlpools may be openly integrated into the general living area of the hotel room without spatial separation.
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Hotels in Mexico are now gradually introducing an "Eco-Tax".
As a result, every guest in a hotel room in Mexico is required to pay a tourist levy to the state on-site at the hotel in cash.
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A tourism tax was enacted on April 1, 2021, and currently amounts to a one-time fee of 224 Mexican Pesos (approx. 11 US dollars) per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can be paid in cash upon entry at the airport. It is recommended to have the exact amount in Mexican Pesos or US Dollars.

Smoking ban

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Seasonal information

Between April and December, there may be an increased occurrence of seagrass and algae due to wind, temperature, and currents. In particular, an increased presence of brown algae in the Caribbean is frequently recorded. This impacts the beach and the sea. The hotel management and local authorities are, of course, making every effort to clean affected beach sections in cooperation with municipal administrations. This requires the use of appropriate machinery, which may cause slight background noise.

Tour operator category

5 Suns *****

Country category

5 Sterne
Last updated: 15.09.2026 12:05