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Hotel complex with multiple pools and direct beach access lined with loungers and palm trees.
Bright open terrace with wooden furniture and a view of the garden and pool area.
Luxurious beach loungers and palm trees on a sunny, calm beach with clear blue sea.
Large hotel pool with palm trees and sun umbrellas, surrounded by tropical vegetation near the sea.
Aerial view of a beach with turquoise water and organized sunbeds and umbrellas near a hotel.
View of a resort with pool and palm trees by the beach, blue sea in the background.
Aerial view of a beach with hotels, lounge chairs, and clear blue water along the coast.
Modern beach lounge with white furniture and sun sails at the hotel beach.
Large pool with waterfall and tropical vegetation at a hotel resort.
Modern gym with various workout machines in a hotel.
Modern gym with green carpet, dumbbells, and large windows overlooking outdoor scenery.
Covered swimming pool with hanging chairs and waterfall in a tropical hotel setting.
Playground featuring a pirate ship, slides, and swings surrounded by trees and fence.
Colorful hotel kids' playroom with cushions, tables, and wall decorations.
Modern hotel room with white walls, blue decor, and wooden flooring.
Mexiko ∙ Yucatan und Cancun ∙ Playacar

Iberostar Waves Tucán ****+
Tour operator category

CUN206
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Logo - https://static.schauinsland-reisen.de/certificates/LOG000-03.jpg
Map

Highlights

  • 5-star resort located directly on the beach in Playacar.
  • Large pool area with an integrated aquabar.
  • All-inclusive board with five specialty restaurants.
  • Star Camp kids program for three age groups.
  • Free Wi-Fi access throughout the entire hotel.

Location

The hotel is located in the quiet hotel zone of Playacar, directly on a fine sandy beach. Cancun Airport is approximately 60 km away, and Playa del Carmen is about 4 km away.
Aerial view of a beach with turquoise water and organized sunbeds and umbrellas near a hotel.
View of a resort with pool and palm trees by the beach, blue sea in the background.
Aerial view of a beach with hotels, lounge chairs, and clear blue water along the coast.

Facilities

Modern beach lounge with white furniture and sun sails at the hotel beach.
Large pool with waterfall and tropical vegetation at a hotel resort.
The resort complex consists of two separate hotels separated by a tropical forest. Guests can also use the amenities of the Quetzal Hotel. The Iberostar Tucán features 350 rooms in 3-story buildings, a lobby with a reception and bar. Additionally, the resort offers a main restaurant, five specialty restaurants, 4 bars, and a theater. In the tropical grounds, inspired by local Mayan culture, there is a large pool landscape with a swim-up bar and an activities pool. Sun loungers and towels are included at the pool and on the beach. Wi-Fi is available free of charge throughout the complex.

Accommodation

Premium Room

The double rooms (approx. 35 m²) feature one king-size bed or two double beds, bath/shower/WC, air conditioning, a ceiling fan, flat-screen TV, Wi-Fi, safe, coffee maker, and hairdryer. The rooms also have a balcony (PR1/PR2/PPR). Also bookable as Premium Tropical View with garden view (PTZ).

Double Room Premium Near Pool

Same facilities as the Premium rooms, but located near the pool (NPS).

Double Room Premium Near Beach

With the same facilities as the Premium rooms, these are located in a preferred position directly by the pool near the beach (BPN).

Junior Suite

The junior suites (approx. 38 m²) are more spacious and modern than the double rooms, with the same facilities. They feature a king-size bed and a balcony with jungle view (JS2/JS1).

Junior Suite Ocean View

The Junior Suite Ocean View (approx. 38 m²) has the same facilities as the double rooms but is located on the first or second floor, is more spacious, and has a balcony with ocean view (JOV).

Modern hotel room with white walls, blue decor, and wooden flooring.

Family Room

The family rooms (approx. 70 m²) consist of two double rooms with a connecting door and have the same facilities as the double rooms. One room features a king-size bed and the other room has 2 double beds (DF2/KD2/KD3).

Junior Suite Ocean Front Beach Access (W22/23)

The suites have the same facilities as the other suites but are only a few steps away from the beach (JFF).

Note

In the Caribbean, most rooms are equipped with two double beds (approx. 1.40 x 2m). For occupancy of 2 adults + 1/2 children/3 adults, no extra beds are placed in the room; this means occupancy: 2 persons per bed, even if extra beds are listed on the confirmation!

One Bedroom Family (CUN206I)

Modern and family-friendly rooms with approx. 38 m² with a view of the surrounding tropical vegetation. Natural materials and thoughtful details create a relaxed, feel-good atmosphere. Family-friendly features, in addition to other similar amenities as the Premium rooms, include a bunk bed and a sofa (not a sofa bed) (2FA).

Penthouse Suite Ocean Front (CUN206I)

Spacious ocean-facing suite on the upper floor with an impressive view of the Caribbean Sea. The expansive terrace invites you to relax and is perfectly complemented by a private whirlpool. The high-quality amenities include a bedroom with a king-size bed and another bedroom with two double beds. Furthermore, the suite has a separate living and dining area as well as a fully equipped kitchen (OX2/OX1).

Meals

All Inclusive

All Inclusive

Breakfast, lunch, and dinner in buffet style; dinner is also possible in the à-la-carte restaurants (reservation required); local alcoholic and non-alcoholic drinks until 1 am.

Sports included

Modern gym with various workout machines in a hotel.
Modern gym with green carpet, dumbbells, and large windows overlooking outdoor scenery.
Tennis, aerobics, archery, fitness room (from 16), volleyball, billiards, 1x introductory scuba diving in the pool, and kayaking.

Sports for a fee

PADI-certified diving center and tennis lessons.

Children's program

Star Camp Monkeys (4-7 years), Star Camp Dolphins (8-12 years), and Star Camp Eagles (13-17 years), separate children's pool, and a playground.
Playground featuring a pirate ship, slides, and swings surrounded by trees and fence.
Colorful hotel kids' playroom with cushions, tables, and wall decorations.

Wellness

Covered swimming pool with hanging chairs and waterfall in a tropical hotel setting.
Spa Sensation with steam bath, whirlpool, sauna, and massages (for a fee).

Entertainment

Daily show in the theater and entertainment program.

Hotel service

Wi-Fi free of charge throughout the entire hotel.

Sustainability

"Travel with a Future" provides assistance in making conscious choices. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operational practices and actively invest in a more sustainable future. These standards encompass social responsibility, environmental awareness, as well as cultural and economic aspects of sustainable tourism, as established by the Global Sustainable Tourism Council (GSTC).

Further information on the topic of sustainability at Schauinsland-Reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel holds the following certification:
  • Earthcheck

Hotelhinweis

Smoking is not permitted in the restaurants.
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Effective immediately, hotels in Mexico will introduce an "Eco-Tax". As a result, every guest using a hotel room in Mexico is required to pay a state-mandated fee in cash at the hotel upon arrival, similar to a local tourist tax.
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Hotel code: CUN206

Zusatzhinweis

As of April 1, 2021, a tourism tax was implemented, which is currently a one-time fee of 224 Mexican pesos or approx. 11 US dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash upon arrival at the airport. It is recommended to carry the exact amount in Mexican pesos or US dollars.

Smoking ban

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punishable by fines or imprisonment.

Seasonal information

During stays between April and December, there may be an increased occurrence of seaweed and algae due to wind, temperature, and currents. In particular, there is often a higher incidence of sargassum (brown algae) in the Caribbean during this time, which may affect the beach and the sea. The hotel management and local authorities are, of course, making every effort to clean affected beach sections in cooperation with municipal administrations. However, the use of appropriate machinery is required for this, which may cause a slight noise level.
*****
Additionally bookable under CUN206I

Tour operator category

4,5 Suns ****+

Country category

5 Sterne
Last updated: 22.06.2026 13:02