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Large pool area with modern buildings and palm trees on a sunny day.
Modern hotel pool with loungers and umbrellas, surrounded by palm trees and blue sky.
Bright hotel room with large bed, lounge furniture, and view of terrace and sea.
Modern hotel pool with clear water, palm trees, and lounge furniture under a blue sky.
Luxury hotel resort with pools next to a long sandy beach and clear sea.
Beach with cozy loungers and umbrellas by palm trees under a blue sky.
Round hotel pool with palm trees and ocean sunset in the background.
Luxury hotel with circular pool and sea view at sunset.
Rooftop terrace with cozy seating and sunset view over the city.
Modern hotel complex with large pool and direct access to sandy beach.
Brightly lit hotel breakfast room with buffet and large windows.
Modern hotel restaurant with wooden tables, chairs, and comfortable benches beneath exposed ceiling beams.
Modern gym with equipment and large windows in a hotel setting.
Luxurious spa area with large whirlpools, water massages, and warm lighting.
Mexiko ∙ Yucatan und Cancun ∙ Puerto Morelos

Haven Riviera Cancun Resort & Spa by Hipotels *****
Tour operator category

CUN186
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Logo - https://static.schauinsland-reisen.de/certificates/LOG000-01.jpg
Map

Highlights

  • Exclusive 5-star adults-only resort located directly on the white sandy beach.
  • All-inclusive board including four à-la-carte restaurants and 24-hour room service.
  • Junior suites featuring a private Jacuzzi on the balcony.
  • Extensive sports facilities including fitness, tennis, yoga, and green fees.
  • MySenses spa area and three swimming pools with complimentary towel service.

Location

The hotel is located directly on the white sandy beach between Cancun and Puerto Morelos. The center of Cancun is approx. 20 minutes away by car, and the international airport is approx. 15 minutes away by car.
Luxury hotel resort with pools next to a long sandy beach and clear sea.
Beach with cozy loungers and umbrellas by palm trees under a blue sky.
Round hotel pool with palm trees and ocean sunset in the background.

Facilities

Luxury hotel with circular pool and sea view at sunset.
Rooftop terrace with cozy seating and sunset view over the city.
Modern hotel complex with large pool and direct access to sandy beach.
Brightly lit hotel breakfast room with buffet and large windows.
Modern hotel restaurant with wooden tables, chairs, and comfortable benches beneath exposed ceiling beams.
The exclusive adults-only resort from the well-known Hipotels hotel chain features 435 rooms, an inviting reception, a fantastic spa area, a nightclub, a buffet restaurant "Flavours" and 4 specialty restaurants (Mexican/Steak "Agua Bendita", Asian "Satsu", Mediterranean "Olios" and Italian "Vora Mar"), 6 bars, 2 swim-up bars, and 3 snack bars. The outdoor area includes 3 swimming pools and a large Jacuzzi. Sun loungers, sun umbrellas, and beach towels are included at the pool and beach.

Accommodation

Junior Suite Garden View

The junior suites (approx. 42 m²) feature a king-size bed, bathroom with rain shower, hairdryer, cable TV, telephone, Wi-Fi, safe, alarm clock with docking station, Nespresso coffee machine, minibar (daily replenishment with soft drinks, water, and beer), ceiling fan, air conditioning, as well as a balcony with seating and a Jacuzzi. Also available to book with limited sea view for an additional charge (J2G/J1G/JOV/JOE).

Juniorsuite Swim-Out Garden View

With the same facilities and location as the junior suites, with direct access to the sharing pool. Also available to book with limited sea view for an additional charge (JSO/JPO).

Serenity Club Partical Ocean View

With the same facilities as the junior suites, but with additional Serenity Club amenities: Exclusive check-in lounge (7:00 a.m. – 11:00 p.m.), access to the exclusive Serenity Club Lounge (7:00 a.m. – 11:00 p.m.), concierge service, welcome gift and a personal thank-you letter, personal minibar (daily replenishment with beer, soft drinks, snacks, and water), exclusive pools with concierge, pool, and swim-up bar service, free green fees at the El Tinto golf course with cart included, 10% discount on spa treatments, 30 minutes of hydrotherapy or sauna/steam room circuit in the MySenses Spa.

Note

In the Caribbean, most rooms are equipped with two queen-size beds (approx. 1.40 x 2 m). For occupancy of 2 adults + 1/2 children/3 adults, no extra beds are placed in the room; this means occupancy: 2 persons per bed, even if extra beds are listed on the confirmation!

Meals

AI

Modern hotel dining area with buffet, warm lighting, and stylish decor.

All Inclusive

All Inclusive

Breakfast, lunch, and dinner in buffet style or optionally in one of the 4 à-la-carte restaurants, local alcoholic and non-alcoholic drinks, as well as 24-hour room service. Afternoon coffee and cake. Room service.

Sports included

Beach volleyball, tennis court, table tennis, pickleball, yoga, and fitness facilities.
For stays of at least 7 nights, guests receive 1 free green fee per stay at the "El Tinto Golf Course".
Serenity Club guests receive 2 green fees.
Modern gym with equipment and large windows in a hotel setting.

Sports for a fee

Kayak, jet ski, parasailing, and fishing (provided by local suppliers).

Wellness

Luxurious spa area with large whirlpools, water massages, and warm lighting.
MySenses Spa&Wellness Center (for a fee)

Entertainment

Daily entertainment and animation program with live music.

Hotel service

Wi-Fi in the entire hotel area included
Concierge service

Credit card

Visa, Amex, Mastercard.

Sustainability

"Travel with a Future" provides guidance for making conscious choices. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and are actively investing in a more sustainable future. These standards cover social responsibility, environmental awareness, as well as cultural and economic aspects of sustainable tourism, as established by the Global Sustainable Tourism Council (GSTC).

Further information on the topic of sustainability at Schauinsland-Reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Earthcheck

Hotelhinweis

In Mexico, sinks or bathtubs/whirlpools may be integrated openly into the general living area of the hotel room without spatial separation.
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Hotel code: CUN186

Zusatzhinweis

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Effective immediately, hotels in Mexico will gradually introduce an "Eco-Tax".
As a result, every user of a hotel room in Mexico is required to pay a state-levied fee in cash at the hotel upon arrival, similar to a local tourist tax.
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A tourism tax was implemented on April 1, 2021, and currently amounts to a one-time fee of 224 Mexican Pesos or approx. 11 US Dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash upon arrival at the airport. It is recommended to carry the exact amount in Mexican Pesos or US Dollars.

Smoking ban

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Seasonal information

During a stay between April and December, there may be an increased occurrence of seaweed and algae due to wind, temperature, and currents. In particular, there is often an increased presence of brown algae in the Caribbean during this time. This can affect the beach and the sea. The hotel management and local authorities are, of course, making every effort to clean affected beach sections in cooperation with municipal administrations. This requires the use of appropriate equipment, which may cause a slight noise level.

Tour operator category

5 Suns *****

Country category

5 Sterne
Last updated: 22.06.2026 14:36