Mexiko ∙ Yucatan und Cancun ∙ Puerto Morelos

Haven Riviera Cancun Resort & Spa by Hipotels *****

CUN186
Map

Location

The hotel is located directly on the white sandy beach between Cancun and Puerto Morelos. The center of Cancun is approx. 20 minutes by car and the International Airport is approx. 15 minutes by car from the hotel.
Aerial view of a modern beach resort with pool and direct sea access.
Sandy beach with lounge chairs and white umbrellas next to palm trees by the sea.
Large pool with palm trees by the sea at sunset.

Facilities

Luxurious circular hotel with pool near the sea and sun loungers arranged in a circle
Rooftop terrace with seating areas and sunset view over the city.
Luxury beach resort with large pool, lounge chairs, and modern architecture.
Luxurious buffet with a wide selection of foods in an elegant hotel restaurant with glass roof.
Modern restaurant with wooden furniture and set tables in a hotel.
The exclusive adults-only resort from the well-known Hipotels hotel chain features 435 rooms, a welcoming reception, a fantastic spa area, a disco, a buffet restaurant "Flavours" and 4 specialty restaurants (Mexican/Steak "Agua Bendita", Asian "Satsu", Mediterranean "Olios" and Seafood "Vora Mar"), 6 bars, 2 swim-up bars and 3 snack bars. In the outdoor area, there are 3 swimming pools and a large jacuzzi. Sun loungers, umbrellas, and beach towels are included by the pool and on the beach.

Accommodation

Junior Suite Garden View

The Junior Suites (approx. 42 sqm) have a king-size bed, bathroom with rain shower, hairdryer, cable TV, telephone, Wi-Fi, safe, alarm clock with docking station, Nespresso coffee machine, minibar (daily replenished with soft drinks, water and beer), ceiling fan, air conditioning, and a balcony with seating and a jacuzzi. Also available with limited sea view at an extra charge (J2G/J1G/JOV/JOE).

Junior Suite Swim-Out Garden View

With the same amenities and location as the Junior Suites, with direct access to the shared pool. Also available with limited sea view at an extra charge (JSO/JPO).

Serenity Club Partial Ocean View

With the same amenities as the Junior Suites, but with additional Serenity Club amenities: Exclusive check-in lounge (7 am - 11 pm), access to the exclusive Serenity Club Lounge (7 am - 11 pm), concierge service, welcome gift and a personal thank-you letter, personal minibar (daily replenished with beer, soft drinks, snacks and water), exclusive pools with concierge, pool and swim-up bar service, free green fees at El Tinto Golf Course with cart included, 10% discount on spa treatments, 30 minutes of hydrotherapy or sauna/steam room circuit at MySenses Spa.

Note

In the Caribbean, most rooms are equipped with two queen-size beds (approx. 1.40 x 2m). When occupied by 2 adults + 1/2 children/3 adults, no extra beds will be placed in the room, meaning occupancy is 2 people per bed, even if extra beds are listed on the confirmation!

All Inclusive

All Inclusive

Breakfast, lunch, and dinner in buffet form or optionally in one of the 4 à la carte restaurants, local alcoholic and non-alcoholic beverages, and 24-hour room service. Coffee and cake in the afternoon. Room service.

Sports included

Beach volleyball, tennis court, table tennis, yoga, and fitness facilities.
With a minimum stay of 7 nights, guests receive 1 free green fee at "El Tinto Golf Course" per stay.
Serenity Club guests receive 2 green fees.

Sports for a fee

Kayaking, jet skiing, parasailing, and fishing (by local providers).

Wellness

MySenses Spa & Wellness Center (for a fee)
Luxurious indoor pool with warm lighting and elegant wooden ceiling in a hotel.

Hotel Service

Wi-Fi throughout the hotel included
Concierge service

Credit Card

Visa, Amex, Mastercard.

Hotel features

  • Adults Only
  • Direct Beach Location
  • Luxury Travelers
  • Sandy Beach
  • Wi-Fi
  • Extended Hygiene Concept

Sustainability

Travel with a Future provides assistance in making conscious choices. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and actively invest in a more sustainable future. These standards include social responsibility, environmental awareness, and cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

Further information on sustainability at schauinsland-reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Earthcheck

Note

In Mexico, sinks or bathtubs/jacuzzis may be integrated openly in the general living area of the hotel room without spatial separation.
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Hotel Code: CUN186
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Hotels in Mexico are gradually introducing an "Eco-Tax".
As a result, every user of a hotel room in Mexico is obliged to pay a tourist tax to the state locally at the hotel in cash.
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A tourism tax came into force on April 1, 2021, and currently amounts to a one-time fee of 224 Mexican pesos or approx. 11 US dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can be paid in cash upon arrival at the airport. It is advisable to carry the exact amount in Mexican pesos or US dollars with you.
In the catalog "Long-Haul Travel" 2024/25 on page 61.

No Smoking

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Season Information

For stays between April and December, an increased presence of seaweed and algae may occur due to wind, temperature, and currents. In particular, an increased occurrence of brown algae is often observed in the Caribbean during this period. This affects the beach and the sea. The hotel management and local authorities are naturally endeavoring to clean affected beach sections in cooperation with the local administrations. However, this requires the use of appropriate equipment, which emits a slight noise.

Country category

5 Sterne